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Duration 14 hours
Course Outline
Introduction:
- Foundational principles that foster personal responsibility within the communication dynamic
Communication with self:
- The impact of self-dialogue on external interactions
- The art of formulating impactful questions
- Strategies for rapid emotional state management
Communication with other people:
- Understanding representation systems (auditory, visual, and kinesthetic)
- Techniques for establishing and sustaining rapport
- Leveraging body language for motivation and influence
- The power of suggestion, persuasive language, and 'hypnotic' language patterns
Requirements
A genuine curiosity to explore and comprehend both oneself and others.
Testimonials (3)
Managing difficult conversations
Kgaogelo Ratau - City Lodge Hotels
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
interaction and discussion with each other in different groups, together with some games.