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 Duration 14 hours

Course Outline

This program mirrors the Team Members’ course (refer to the separate outline) but includes the following enhancements:

  • An added module on Leadership v Management, which explores:
    • The distinctions and similarities between Leadership and Management. Defining the attributes of an exceptional Leader versus an exceptional Manager.
    • Various Management Styles
  • An additional module on Delivering Change, covering:
    • Analyzing why change initiatives succeed or fail
    • Core principles of Change
    • Understanding resistance to Change – and recognizing when such resistance can be advantageous

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