Management Training in India

This instructor-led, live training in India (online or onsite) is aimed at intermediate-level quality managers and healthcare administrators who wish to learn the key concepts, tools, and techniques essential for quality auditing in healthcare, pass the certification exams, and apply quality management principles in their organizations.By the end of this training, participants will be able to:

• Understand the principles and practices of quality auditing in healthcare.
• Develop and implement effective quality management systems.
• Conduct comprehensive audits and analyze audit data.
• Prepare for and pass the CMQ/OE and ASQ certification exams.
• Apply ethical principles and regulatory requirements in quality auditing.

This instructor-led, live training in India (online or onsite) is aimed at organization leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies. By the end of this training, participants will be able to:

• Understand the effect of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

This instructor-led, live training in India (online or onsite) is aimed at beginner-level quality control professionals who wish to learn the fundamentals of Statistical Process Control (SPC) and apply it in real-world scenarios.By the end of this training, participants will be able to:

• Understand the fundamentals of Statistical Process Control (SPC).
• Use basic SPC tools such as control charts, histograms, Pareto charts, and scatter diagrams to monitor process performance.
• Create and interpret various types of control charts for variable and attribute data to detect and analyze process variations.
• Calculate and interpret process capability indices.

This instructor-led, live training in India (online or onsite) is aimed at business professionals who wish to target specific organizational areas where process inefficiencies and defects are prevalent. By the end of this training, participants will be able to:

• Understand the core concepts and principles of Lean Six Sigma.
• Apply the DMAIC methodology to define, measure, analyze, improve, and control processes effectively.
• Develop a plan for Lean Six Sigma deployment within their organization.

Audience Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports) Format of the course The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Understand the different skills required for Managing and for Leading
• Develop their team in the most-effective way
• Explain how best to deliver Change in their part of the organisation
• Manage staff performance better
• Successfully negotiate their preferred solutions
• Explain how to deal with the difficult situations they may encounter in the office

Training 'Generation differences in management. Employees of Generation XYZ. How to function with them' is addressed to team leaders, offering knowledge and skills in the area of communication and motivation of employees of generations X, Y and Z. Based on an interactive methodology, the course emphasizes practical exercises and mini-lectures, enabling the effective acquisition of necessary skills. to manage a team in a generationally diverse environment.

This instructor-led, live training in India (online or onsite) is aimed at current CTOs and upcoming CTOs such as technical directors or technical managers who wish to acquire the technical and managerial perspective needed to be an effective CTO. By the end of this training, participants will be able to:

• Hire and lead a vibrant and innovative technical team.
• Effectively adopt and manage the technology needed to develop great products.
• Apply useful techniques and strategies for managing products and projects.
• Scale the company business and move it in the right direction.

This instructor-led, live training in India (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams. By the end of this training, participants will be able to:

• Explore remote leadership, structures, and components to successfully adapt a remote work setup.
• Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
• Use existing tools and technologies to improve virtual communication and collaboration.
• Implement goal setting and project management methods to measure the performance of a remote team.

This training course has been created for investors, business owners, directors, managers, executives and analysts who need to develop strategic planning skills. It is not designed for academic purposes, but to start realizing your dreams today. This course focuses on strategic planning for businesses in which flexibility and constant learning is the most important thing. The main emphasis is corporate and investment strategy using current real-world examples. Each course member will have the opportunity to create a strategic plan and learn how to implement it in practice.

This course has been created for decision makers whose primary goal is not to do the calculation and the analysis, but to understand them and be able to choose what kind of statistical methods are relevant in strategic planning of the organization. For example, a prospect participant needs to make decision how many samples needs to be collected before they can make the decision whether the product is going to be launched or not. If you need longer course which covers the very basics of statistical thinking have a look at 5 day "Statistics for Managers" training.

Overview This 5-day course will help delegates develop their strategic thinking, planning and management skills, including the tactical and operational requirements for successful implementation in a high-stakes environment. The course will deal with the tough issues of conflict management, managing change, what makes a good leader and how to motivate a team. Using interactive case studies as well as sector examples, delegates will be encouraged to share experiences and challenges to help build practical and work focused solutions which they can take back and actually use. The core objective of the programme is to equip executives with the skills to scan the business environment to uncover profitable business opportunities as well as develop strategies for gaining competitive advantage in an increasingly competitive business environment. Amongst others, the programme will also provide insight on leadership the best practices and behaviors that will strengthen the capacity of executives to handle the complexities and uncertainties of managing a high performance organisation. Learning Objectives After attending this course, delegates will be able to:

• Describe the main problems that are faced by an organisation;
• Explain the various approaches to organisational development planning;
• Analyse the current business environment and influences affecting the organisation;
• Analyse resources within and external to the organisation;
• Explain the various approaches to managing strategy and it place in the business plan;
• Evaluate the alternative development strategies so as to recommend the one(s) most suited to the needs of the firm.
• Apply a deeper understanding of strategic development plans;
• Discuss objectively the risks, benefits and costs that accompany the implementation of the new strategy including managing conflict in a team;
• Define approaches to managing the identified risks;
• Analyse the potential impacts on his or her firm (both positive and negative) that will result from implementing the new strategy;
• Design policies, systems and processes to successfully implement the emergent strategic plans;
• Cover the key steps in change management

Who Should Attend

• Product/Service Managers
• Newly appointed as well as established Managers and Team Leaders
• Heads of Operations
• Senior Bank Managers
• Human Resource Managers
• Operations Managers
• Marketing Managers

Methodology
The course consists of facilitated workshops, supplemented by case studies drawn from a combination of published real life examples and/or practical experience. There will also be opportunities for attendees to work in small groups to synthesise ideas and strategies and to apply the material in the context of their own organisations/departments. Open forum discussions will also be a key element.

In this instructor-led, live training in India, we walk new managers through the most important concepts of strategic thinking, putting theory into practice through task-based activities based on real-life cases. Participants get a unique opportunity to learn new ways of thinking, implement key concepts to solve problems, reflect on how these principles apply to their own work, and listen to and share their own perspectives with their instructor and class peers.

Audience:

• Senior Management
• Risk and Safety Managers
• Project Manager

Overview: This instructor-led, live training is aimed at senior managers who wish to develop their capability to strategize and manage safety and risk in complex, high-tech industries. The course gives risk and safety managers the confidence and ability to implement an established and effective organisational culture assessment process. The course will introduce the SI-9 product which has been developed to provide an efficient and accurate methodology to measure multiple elements of your organization's culture. The periodic measurement of your corporate culture not only enhances your risk visibility but provides evidence of your personal and corporate due diligence in risk management. By the end of this training, participants will be able to:

• Recognise the signs and signals of vulnerable corporate risk culture.
• Understand the personal and corporate liability implications of risk and safety management.
• Adapt their risk management systems to become more resilient.
• Design an effective cultural measurement system based on the SI-9 assessment system.
• Develop and implement an effective organizational cultural management strategy.

Format of the course:

• Highly interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on experience of cultural measurement tools

Audience:

• Junior Managers.
• Established Professionals Looking to Accelerate their Career
• Established Professionals Considering Different Roles.

Overview: This training is designed as an entry level course to educate candidates on what development opportunities are available in personal and professional development. The course will illustrate how success is achieved in a variety of high-performance industries and elite sports. Many of our trainers have successfully introduced training and development programmes utilising the most up to date training techniques and methodologies. Candidates will experience engagement techniques used in a variety of industries. Each candidate will be guided through the design of their own individual Professional Development Plan. By the end of this training, participants will be able to:

• Identify the basic principles of Continuing Professional Development (CPD).
• Recognise their individual strengths and potential areas of development.
• Develop and Continually Develop their own CPD programme.

Format of the course:

• Highly interactive lecture and discussion.
• Lots of exercises and practice.
• Coaching in the Development of a personal CPD plan.

Audience:

• All Levels of Management.
• Technical Experts.
• New Project Managers.

Overview: Change Management skills have increasingly become a core requirement for the effective management of projects, budgets and personnel. One key lesson our trainers have seen repeated across numerous industries through the Covid-19 pandemic is not to wait for change to overcome your organisation. Change Management principles need to be embedded in business resilience programmes. Utilising David Snowden’s Cynefin model as a basis for developing sense making before making strategy the course takes the candidates away from rigid and process decision-making structures which can impede collective and creative thinking. Building flexibility into decision-making structures not only enhances business resilience but promotes efficiencies from existing structures.   By the end of this training, participants will be able to:

• Recognise the need to consistently plan with flexibility.
• Understand the meaning of contingent business processes.
• Adapt their risk management systems to become more resilient.
• Design countermeasures against complacency and tunnel vision.
• Develop and implement an effective and consistent change management strategy.

Format of the course:

• Highly interactive lecture and discussion.
• Lots of exercises, practice and planning.
• Hands-on experience of change management templates.

Audience:

• Aspiring Project Managers
• Junior Managers
• Field Specialists

This instructor-led, live training is aimed at senior managers who wish to develop their capability to strategize and manage safety and risk in complex, high-tech industries. The course gives risk and safety managers the confidence and ability to implement an established and effective safety culture assessment process. The course will introduce the SI-9 product which has been developed to provide an efficient and accurate methodology to measure multiple elements of your organization's culture. The periodic measurement of your corporate culture not only enhances your risk visibility but provides evidence of your personal and corporate due diligence in risk management. By the end of this training, participants will be able to:

• Recognise the signs and signals of vulnerable corporate risk culture.
• Understand the personal and corporate liability implications of risk and safety management.
• Adapt their risk management systems to become more resilient.
• Design an effective safety culture measurement system based on the SI-9 assessment system.
• Develop and implement an effective organizational cultural management strategy.

Format of the course:

• Highly interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on experience of cultural measurement tools

Audience:

• This course is for leaders, or aspiring leaders, with direct responsibility for leading teams and making strategic decisions

Overview: The Strategic Leadership Course provides you with the knowledge and techniques to determine a clear, strategic direction for your organisation. It will help you better understand the various approaches to leadership, alongside change management and decision making, giving you the ability to plan and implement strategic actions. The course presenters have extensive experience in coaching senior leaders in the practical application of strategic leadership principles. The course makes use of contemporary real-life examples and utilises the experiences of the candidates. By the end of this training, participants will be able to:

• Gain insights into the various approaches to strategy
• Have a greater appreciation of the different approaches to leadership and change management
• Understand how to effectively implement a strategic plan
• Evaluate the progress of a strategic plan

Format of the course:

• Highly interactive lecture and discussion.
• Scenario based learning with your group.
• Opportunities to discuss your own leadership challenges in a group setting

Audience:

• This course is for leaders, or aspiring leaders, with direct responsibility for leading teams and making strategic decisions

Overview: The Strategic Planning Course provides you with the knowledge and techniques to determine a clear, strategic direction for your organisation. It will help you better understand the various approaches available in analysing, planning and implementing strategic actions. The course does not promote a singular approach to strategic planning but provides the candidates with a selection of approaches. This agnostic approach to strategic theory allows contextualised application of the candidates’ needs within their particular professional environment. Whilst candidates would be expected to bring and share their own experience, extensive use is made of contemporary real-life examples. By the end of this training, participants will be able to:

• Gain insights into the various approaches to strategy
• Have a greater appreciation of the different methods of strategic analysis and positioning
• Understand how to effectively address strategic implementation
• Evaluate the progress of a strategic plan

Format of the course:

• Highly interactive lecture and discussion.
• Scenario based learning with your group.
• Opportunities to reflect on your own challenges

This course is designed to help the attendee to build organizational resilience against a range of threats so that organizations can respond effectively to incidents, maintain the availability of business operations and safeguard its interests. 

In this instructor-led, live training in India, participants will learn about the QMS Audit principles, procedures and documentations as they step through a series of case studies, group discussions, and hands-on exercises and activities.  By the end of this training, participants will be able to:

• Identify the Requirements for a successful QMS Audit.
• Create an Audit Checklist for a sample audit scenario.
• Report findings in accordance to ISO 9001 requirements.
• Write and grade non-conformity reports and evaluate proposals for corrective action.
• Prepare and present a convincing evaluation to top management in accordance to the organization's policy and objectives.

The Advanced Product Quality Planning (APQP) course is designed to provide participants with a comprehensive understanding of the APQP process and its application in product development and launch. This course will cover the key concepts, tools, and techniques used in APQP, enabling participants to effectively plan and manage quality throughout the product development lifecycle. Through practical examples, case studies, and interactive exercises, participants will develop the skills and knowledge necessary to successfully implement APQP in their organizations and ensure the delivery of high-quality products to customers.

This comprehensive course is designed to provide participants with in-depth knowledge and expertise in implementing and maintaining a Quality Management System (QMS) compliant with the IATF 16949 standard. Participants will gain a deep understanding of the requirements, processes, and best practices related to automotive quality management. Through practical examples and case studies, participants will learn how to effectively apply the principles of IATF 16949 to ensure the highest level of quality in automotive manufacturing and supply chain operations

ISO 26262 defines the requirements for functional safety in the automotive sector. This instructor-led, live training (online or onsite) is aimed at automotive professionals who wish to implement the ISO 26262 standard within their organization. By the end of this training, participants will be able to:

• Understand functional safety as it relates to automotive hardware and software development.
• Understand the legal responsibilities and compliance requirements of ISO 26262.
• Implement the safety processes prescribed in ISO 26262.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in India (online or onsite) is aimed at supply managers and personnel who wish to adopt a quality-centric approach to managing suppliers.By the end of this training, participants will be able to:

• Adopt a proactive and collaborative approach for enhancing supplier quality.
• Clearly define and communicate supply specifications and requirements.
• Explore different Supplier Quality Management Systems (QMS) and apply an analytical approach to choose the most suitable one.
• Use a QMS system to continuously monitor, inspect and audit supply chains.
• Ensure that suppliers provide the highest quality products and services.

This course is created for people who need to combine Agile (notably SCRUM), with Lean and Kanban togather to manage their projects.It combines the worlds of product design and software design. 

In this instructor-led, live training in India (onsite or remote), participants learn how to apply Lean principles and practices within a manufacturing context and establish a culture of continuous improvement. The training combines case activities and discussions with live, hands-on practice using the tools, metrics, and methods needed to implement Lean systems and processes. Some of the concepts covered include:

• Determining the root cause of inefficiencies.
• Measuring performance.
• Realizing the continuous improvement cycle.
• Organizing Kaizen events.
• Instilling a mindset of Lean thinking across the organization.

In this instructor-led, live training in India (onsite or remote), participants learn how apply Lean principles and practices within their own organization and establish a culture of continuous improvement. This interactive training combines case activities and discussions with live, hands-on practice using the tools, metrics, and methods needed to implement Lean systems and processes. Moreover, this training aims to instill a mindset of Lean thinking.

Lean Distribution refers to the application of Lean Manufacturing concepts to distribution, logistics and supply chain operations. The focus is on adding value for customers, while identifying and eliminating waste—anything that doesn't add that value. In this instructor-led, live training, participants learn the methodology, teams and tools needed to implement Lean within their own distribution centers and supply chain operations while establishing a culture of continuous improvement. The training combines case activities and discussions with live, hands-on practice using the tools, metrics, and methods needed to implement Lean systems and processes. Some of the concepts covered include:

• Calculating the true cost of fulfillment
• Lowering total costs across the supply chain
• Overcoming resistance to change
• Cultivating leadership and instilling a mindset of Lean thinking across the organization

Format of the course

• Part lecture, part discussion, exercises and hands-on practice

The "Lean5S" training is an introduction to the principles of Lean Manufacturing, focusing on the 5S methodology, including workplace organization, waste elimination and efficiency improvement. Participants will acquire skills in implementing the Sort, Set in Order, Shine, Standardize and Sustain stages, taking into account workplace safety.

Who should attend: Lean and change agents, operational leaders and professionals who want to make sure they are starting this foundational concept the right way This training course has been created for professionals from all sectors in manufacturing etc. It is not designed for academic purposes, but offers practical advice how to implement 5S in your production facility The course is aimed at leaders and agents for change who want to make sure that they are introducing 5S the right way. Each course member will have the opportunity to get hands on experience through a number of exercises to demonstrate that 5S works. Upon completing the training you will:

• Understand how  5S works and improve efficiency by 10 to 30%
• Be able to indentify sources of waste and improve profitability
• Understand the reasons for the five step process and know how to implement it
• Have the tools and procedures in order to improve production processes
• Develop a concrete plan to introduce 5S to your workplace

If you are thinking about improving workplace efficiency, winning more orders and satisfying your customers while improving safety, you cannot afford not to take this course

 Who should attend: Managers interested in improving productivity by implementing 5S and who want to make sure they are starting this vital concept the right way. This training course has been created for professionals from all sectors. It can be tailored to dental clinics, laboratories, offices etc. It is not designed for academic purposes, but offers practical advice how to implement 5S The course is aimed at leaders and agents for change who want to make sure that they are introducing 5S the right way. Each course member will have the opportunity to get hands on experience through a number of exercises to demonstrate that 5S works Upon completing the training you will:

• Understand how  5S works and improve efficiency by 10 to 30%
• Be able to indentify sources of waste and improve profitability
• Understand the reasons for the five step process and know how to implement it
• Have the tools and procedures in order to improve processes
• Develop a concrete plan to introduce 5S to your workplace

If you are thinking about improving workplace efficiency, winning more orders and satisfying your customers while improving safety, you cannot afford not to take this course    

KAIZEN Derived from Japanese, meaning “continuous improvement”, it can be applied to both workplaces and business processes.

Audience This course has been created for analysts, forecasters wanting to introduce or improve forecasting which can be related to sale forecasting, economic forecasting, technology forecasting, supply chain management and demand or supply forecasting. Description This course guides delegates through series of methodologies, frameworks and algorithms which are useful when choosing how to predict the future based on historical data. It uses standard tools like Microsoft Excel or some Open Source programs (notably R project). The principles covered in this course can be implemented by any software (e.g. SAS, SPSS, Statistica, MINITAB ...)

Audience Senior Managers who need an insight into the issues of Strategic Management and its application Format of the course A combination of:

• Facilitated Discussions
• Slide Presentations
• Case-Studies and Examples

By the end of the course, delegates will be able to:

• Define issues underpinning successful strategic leadership and the link to a strong organisational climate
• Describe a range of strategic business models and their potential implications for their own business
• Define the critical concepts underpinning building high performing teams and managing change
• Define and use key financial measures of strategic success

Audience This course is designed for all staff requiring a wider view of their part of the business; their specific roles within it; and of their involvement in improving its contribution to the organisation as a whole Format of the course A combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises

By the end of the workshop, attendees will be able to:

• Explain what “brand” is and how they can influence it
• Understand the process for Change strategies and your company’s position within them
• Detail the relevant principles underlying any change to a business
• Realise the importance of Customer / Stakeholder relationships in the successful running of any business
• Define the financial aspects of a business and of the delegates’ part of that business
• Determine the important aspects of negotiating to ensure the best possible outcome for their part of the business

The training is designed to help anyone who is thinking of implementing or working on a balanced scorecard project

Gain understanding and insights into the value of investing in corporate social responsibility, philanthropy and sustainability. Training is conducted in an interactive form and includes a number of case studies.

Overview Across the globe regulators are increasingly linking the amount of risk taken by a bank to the amount of capital it is required to hold and banks and financial services are increasingly being managed on risk-based management practices. The banks, their products, the regulations and the global market are becoming increasingly complex, driving ever greater challenges in effective risk management. A key lesson of the banking crisis of the last five years is that risks are highly integrated and to manage them efficiently banks have to understand these interactions. Key features include:

• the explanation of the current risk-based regulations
• detailed review of the major risks faced by banks
• industry best practices for adopting an enterprise approach to integrating risk management across an entire organisation
• using governance techniques to build a group wide culture to ensure everyone takes an active role in managing risks in line with the banks strategic objectives
• what challenges could be faced by risk managers in the future.

The course will make extensive use of case studies designed to explore, examine and reinforce the concepts and ideas covered over the five days. Historical events at banks will be used throughout the course to highlight how they have failed to manage their risks and actions that could have been taken to prevent loss. Objectives The objective of this course is to help bank management deliver an appropriate integrated strategy for managing the complex and changing risks and regulations in today’s international banking environment. Specifically this course aims to give senior level management an understanding of:

• major risk within the financial industry and the major international risk regulations
• how to manage a bank’s assets and liabilities whilst maximising return
• the interaction between risk types and how banks use an integrated approach for their management
• corporate governance and the best practice approaches to managing the diverse interests of the stakeholders
• how to develop a culture of risk governance as a tool for minimising unnecessary risk taking

Who should attend this seminar This course is intended those who are new to integrated risk management, senior management responsible strategic risk management, or those who wish to further their understanding of enterprise risk management. It will be of use to:

• Board level bank management
• Senior managers
• Senior risk managers and analysts
• Senior directors and risk managers responsible for strategic risk management
• Internal auditors
• Regulatory and compliance personnel
• Treasury professionals
• Asset and liability managers and analysts
• Regulators and supervisory professionals
• Suppliers and consultants to banks and the risk management industry
• Corporate governance and risk governance managers.

Course goal: To ensure that an individual has the core understanding of GRC processes and capabilities, and the skills to integrate governance, performance management, risk management, internal control, and compliance activities. Overview:

• GRC Basic terms and definitions
• Principles of GRC
• Core components, practices and activities
• Relationship of GRC to other disciplines

 

This course is aimed at Project Managers and those interested in Risk Management within Projects.

1. Course Objectives:
   • This will be a one-day course and after the activity the trainees/participants will be able to:
     1. Define what is a risk, its origin and impact on the business as manifested by their increase awareness on the topic.
     2. Cite different instances that will be helpful for the organization to limit and, ideally eliminate risk.
     3. Perform proper forecasting of risk and challenges in a proactive manner.
     4. Discover numerous techniques to identify, mitigate and limit risk.
     5. Collaborate with internal channels to strengthen risk management for the organization as a whole.
2. Training Setup: 
   • Target Headcount: 10 -20 per batch
   • Target Date of Delivery: TBD
   • Total Daily Duration: 7 hours duration + 1-hour lunch
   • Set-up: Classroom and Presentation Set-up

        3. Methodologies:

• Instructor Led Training
• Role Playing
• Risk Analysis Exercise
• Presentation of Output and Activity Exercises

1. Hardware and Equipment Needed

• Projector
• White Board with Writing Materials
• Writing Paraphernalia for Participants
• Sound System/Lapel Mic
• Big Building Blocks/Lego
• Chocolates and other token for activities
• Certificate of Achievement/Completion

This is a 7 days instructor-led, live training (onsite or remote).Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Audience:

• Specialists Looking to Transition to Broader Management or Senior Roles.
• New or Aspiring Managers.
• Established Managers looking to further develop their risk skills.

.Overview: This course will bring the candidates from first principles into the various approaches and techniques used across a variety of industries. The course covers both qualitative and quantitative approaches and demonstrates how the two approaches can be effectively combined. Following an exploration of key definitions and terminology, the course then looks at effective application. Using real life examples, candidates are encouraged to give and receive criticism from their colleagues. As confidence builds the course then focusses on many of the risk management issues within candidates own sphere of industry and culminates in an improvement report, pertinent to their own working environment.   By the end of this training, participants will be able to:

• Understand how humans naturally manage risk
• Use their understanding to build effective risk management tools and techniques.
• Develop and implement an effective risk management technique.

Format of the Course:

• Highly interactive lecture and discussion.
• Lots of exercises and practice.
• Scenario based presentations, briefings and feedback sessions.

Audience:

• Specialists Looking to Transition to Senior Management Roles.
• Senior Managers or Post Holders
• Established Managers looking to further develop their risk management skills.

Overview: This course will bring the candidates from first principles of governance, risk and compliance into the various approaches and techniques used across a variety of high residual-risk industries. The programme begins with an overview of some of the principles and definitions of GRC. The course then introduces the main pillars of the GRC model; learn, align, perform and review. The course explains some of the principles of the Sarbanes-Oxley Act (SOX), which underpin the GRC approach. Following an exploration of key models and terminology, the course then looks at effective application. Using real life examples, candidates are encouraged to give and receive analysis from their colleagues throughout the course. As confidence builds the course then focusses on many of the risk and compliance issues within candidates own sphere of industry and culminates in an improvement report, relevant to their own industry. By the end of this training, participants will be able to:

• Understand the basic model of GRC.
• Apply their understanding of the GRC approach to real life aspects.
• Understand the causal issues where organisations have failed to adopt GRC principles.
• Develop and implement effective GRC techniques within their industry.

Format of the Course:

• Highly interactive lecture and discussion.
• Lots of exercises and practice.
• Scenario based presentations, briefings and feedback sessions.

Audience:

• C-Suite/Board Level executive risk holders
• Specialists Looking to Transition to Senior Risk Management Roles.
• Senior Safety Managers or Risk Post Holders
• Established Managers looking to develop their risk & safety management skills.

Overview: This unique course uses the very latest evidence based research in risk and safety management. Based on the ground-breaking research of Prof Tim Kelly, a prominent academic and major contributor to the Haddon-Cave Review of military safety culture, the course builds on decades of experience within substantial and safety critical projects. The course is delivered by global experts in the field with extensive in-depth experience of safety case application in the foremost safety critical industries. Candidates are given a sound theoretical foundation illustrated with many real-world examples. A structured and evidence-based approach builds the candidate’s confidence and subject knowledge. The course culminates with groups, building their own safety case solutions to real world problems. By the end of this training, participants will be able to:

• Understand the basic principles of safety cases.
• Apply their understanding of safety cases to real life safety and risk problems.
• Develop and implement effective safety case techniques for their industry.

Format of the Course:

• Highly interactive lecture and discussion.
• Lots of exercises and practice.
• Scenario based presentations, briefings and feedback sessions.

Audience:

• Those Looking to Transition to Senior Risk Management Roles.
• Senior Safety Managers or Risk Post Holders
• Established Managers looking to elevate their risk & safety management skills.

Overview: This course recognises that the concept of the corporation is under continual scrutiny. Before we try to ascertain how to manage the corporation, we need to explore what it is we are managing. There is international pressure for corporations to explicitly define what is the nature of their organisation such as the UK’s Corporate Governance Code & in the US, the Business Roundtable’s new statement which forces board members and senior leadership to re-consider corporate structure, policy and culture. The popularisation of penalising corporations is explored, and various strategies are considered. The course considers the rise in corporate vulnerability to criminal as well as civil liability and looks to cultural management strategy as a potential mitigation. By the end of this training, participants will be able to:

• Understand contemporary issues in corporate governance.
• Explore strategies to mitigate the impact of penal populism against the corporate body.
• Identify short comings within their own corporate governance approach.

Format of the Course:

• Highly qualified lecturers and lots of facilitated discussion.
• Scenario based presentations, briefings and feedback sessions.
• Break out scenario workshops and group presentation.

Audience:

• All Management Roles, especially:
• New Safety Managers or Risk Post Holders
• Prospective Managers looking to elevate their risk & safety management skills.
• Line operators involved in safety management workshops

Overview: The course introduces the foundations of successful safety management beginning with why safety management became a discrete and specialised discipline. The course looks at some of the established terminology used in contemporary and dispels some of the established myths of safety management. Accident causation is reviewed utilising multiple case studies from a broad selection of industries including aviation, petrochemical production, nuclear, shipping, finance, health care, construction and rail. The course introduces the candidates to the concept of socio-technical systems and the implications for safety management systems within complexity. The advent of new technologies such as AI, big data, genetics, IoT and autonomous systems has particular implications for how we manage risks. This course aims to address emerging and future risks to high residual-risk operating environments. By the end of this training, participants will be able to:

• Understand the foundations of safety management systems.
• Identify strategies to mitigate the impact of new and developing technologies.
• Develop the basic structure of their own safety management system.

Format of the Course:

• Facilitated and group discussion.
• Scenario based presentations, briefings and accident analysis.
• Break out scenario workshops and group presentation.

Audience:

• All Management Roles, especially:
• New Safety Managers or Risk Post Holders
• Prospective Managers looking to elevate their risk & safety management skills.
• Line operators involved in safety management workshops that will use the Bowtie method.

Overview: The course introduces the essentials of the much-adopted Bowtie method of barrier-based risk management. If your organisation is not managing its risks, then those risks are managing the organisation. The foundational step to true risk management is risk understanding. The Bowtie method requires minimal knowledge of safety theory, being visually based and sequencing left-to-right across the page. Bowtie is an excellent method to gain best engagement and hence risk knowledge from front-line practitioners and operators. This course will also show where Bowtie risk knowledge can be used within the Risk Management aspects of an SMS. This encourages front-line practitioners and operators as they can easily see how their often-overlooked operating knowledge can be used to improve their companies’ products and services. By the end of this training, participants will be able to:

• Understand the foundations of safety management systems.
• Identify strategies to mitigate the impact of new and developing technologies.
• Develop the basic structure of their own safety management system.

Format of the Course:

• Facilitated and group discussion.
• Scenario based presentations, briefings and accident analysis.
• Break out scenario workshops and group presentation.

Audience:

• All Management Roles
• New Safety Managers or Risk Post Holders
• Risk & Safety Managers looking to elevate their risk & safety management skills.

Overview: The ability to measure and manage the complexities of risk is not encapsulated in one singular technique or philosophy. In advanced risk management, the ability to adapt and adopt an appropriate approach is the key to enhancing your organisation’s resilience. The course programme introduces the concept of hybrid risk management where quantitative and qualitative approaches overlap and supplement each other. The ability of your risk management system to adapt is key when dealing with dynamic and complex risks. The analysis of multiple case studies from a broad selection of industries demonstrates how fundamental weakness in safety systems can be tracked to an overly dogmatic adherence to one system of risk management. The management of complex systems requires a very different mindset to the management of process based and simple systems. Utilising the candidates personal experience, the course will give all participants the ability to learn from others experience from their own and other industries. By the end of this training, participants will be able to:

• Understand the principles of managing complex systems.
• Identify appropriate strategies to mitigate the impact of emergent risks.
• Develop techniques to utilise a broad selection of risk management techniques.

Format of the Course:

• Facilitated and group discussion.
• Scenario based presentations, briefings and accident analysis.
• Break out scenario workshops and group presentation.

A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels. Audience Anyone who is looking to enhance their assertiveness skills Aim This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will:

• Understand and overcome the barriers to being assertive
• Recognise behaviour traits within yourself and others and learn effective strategies for managing them
• Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
• Effectively manage difficult situations.

Audience Staff who need to be fully prepared to deliver high quality Coaching sessions

• To individual members of their own staff
• To their teams
• To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input

Format of the course A combination of:

• Facilitated Discussions
• Delegate Coaching sessions – with full feedback

By the end of the course, delegates will be able to:

• Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
• Deliver meaningful Coaching Sessions