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Course Outline
Introduction to Root Cause Analysis (RCA)
- Defining RCA and its strategic value
- Spectrum of issues amenable to RCA
- The continuous improvement cycle explained
Core Principles of RCA
- Navigating cause-and-effect linkages
- Standard RCA methodologies and structural frameworks
- Key stages within the RCA workflow
Essential RCA Instruments
- The 5 Whys method: Tracing deeper causes
- Ishikawa (Fishbone) Diagrams: Classifying potential origins
- Pareto Analysis: Ranking issues by impact
Sophisticated RCA Approaches
- Failure Mode and Effects Analysis (FMEA): Anticipating potential breakdowns
- Fault Tree Analysis (FTA): Rigorous failure investigation
- Cause and Effect Matrix: Prioritizing solutions via impact assessment
Practical Application of RCA
- Real-world case studies and practical drills
- Diagnosing root causes within business operations
- Crafting executable remediation plans
Executing Corrective and Preventive Actions (CAPA)
- Structuring corrective action roadmaps
- Instituting preventive controls
- Tracking and assessing outcome efficacy
Sustaining Prevention and Improvement
- Proactive issue detection strategies
- Maintaining and monitoring progress
- Cultivating an RCA-centric organizational culture
Recap and Forward Path
Requirements
- Foundational knowledge of business workflows
- Prior exposure to problem-solving or decision-making within a corporate environment
Target Audience
- Corporate professionals
- Quality assurance teams
- Project managers and process optimization specialists
14 Hours
Testimonials (2)
Fun to talk
Jihan Fadila - BAF
Course - Root Cause Analysis (RCA) for Internal Audit
The attention to cover all doubts