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Course Outline
Conceptual Section
- The Value of Kaizen
- Kaizen and Management
- Kaizen and Total Quality Control (TQC)
- Kaizen and Suggestion Systems
- Kaizen and Competition
- Process-Oriented Management vs. Result-Oriented Management
East-West Comparisons
- Kaizen and Innovation
- Kaizen and Measurement
TQC to Kaizen Transition
- Quality Control – The Quality of Management
- Quality Control Methods: A Comparison Between Japan and the West
- Adhering to the PDCA Cycle
- Improvement at the Grassroots Level
Practical Implementation Section
- Management-Led Kaizen
- Kaizen Facilities
- Team-Led Kaizen
- Individual-Led Kaizen
Management Section
- Cross-Functional Management
- Policy Deployment
- Quality Deployment
- Total Productive Maintenance
Problem-Solving Methodology Section
- Problems in Management
- Kaizen Activities and Labor Relations
- Labor Relations: Adversaries or Allies?
- Commitment from Senior Management
Transforming Corporate Culture
- Customers: The Ultimate Arbiters of Quality
- Supplier Relationship Transformations and Corporate Culture: Challenges Faced by the West.
Case Studies
Requirements
None.
7 Hours
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company