Course Outline
Leadership vs. Management
- Exploring the similarities and distinctions between leadership and management; defining what constitutes an exceptional leader;
- Identifying the qualities of a great manager;
- Various management styles
- Aligning management styles with the organizational culture
Building High-Performance Teams
- Defining what constitutes a true team
- The phases of team development
Performance Management
- Establishing clear objectives
- Coaching to enhance performance
- Effective delegation practices
- Utilizing feedback as a key performance management tool
Driving Organizational Change
- Understanding why change initiatives succeed or fail
- The nine fundamental principles of change
- Managing the emotional responses to change
- Navigating resistance to change – and leveraging its potential benefits
Strategic Negotiation
- The critical role of effective presentations
- Evaluating different strategies
- The three-phase negotiation process
Conflict Resolution
- Root causes of conflict
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The phases of conflict management
- Analyzing the conflict
- Understanding one's own and others' positions
- Achieving resolution
- Closing the gap between parties
Testimonials (6)
Nice atmosphere with the group and the trainer. David was very accessible and shared many interesting anecdotes.
Vincent - Wakam
Course - Management and Team Development
Trainer is friendly and knowledgeable about tge subject. Trainer is profesional.
Johannes Grobler - Frederick Farms Ltd
Course - Management and Team Development
Very informative and if something was difficult the trainer Simplified it
Darius - Frederick Farms Ltd
Course - Management and Team Development
The trainer was very well prepared and the training objectives were met.
Krishna Gisselle Dalen - ITPPL Services, Inc.
Course - Management and Team Development
The trainer is well-versed and has rapport with his audience.
Irish May Palmero - ITPPL Services, Inc.
Course - Management and Team Development
Trainer is very knowledgeable in this field. Learned a lot from him as his discussions were very insightful and applicable on our industry and workplace. I feel very contented towards the end.