Online or onsite, instructor-led live Human Resources training courses in West Bengal.
Kolkata, City Center - Classroom T1
City Center Action Area 2D, Rajarhat, Rajarhat Rd, Tegharia, Newtown, Kolkata, india, 700157
City Centre New Town is definitely the lifestyle pivot of Rajarhat, the largest planned urban development in West Bengal e...
City Centre New Town is definitely the lifestyle pivot of Rajarhat, the largest planned urban development in West Bengal ever. Spread over 8,700 acres, Rajarhat is just five minutes from Kolkata Airport but that’s not the only reason why its called the ‘Gateway to Kolkata’. It is the gateway to growing opportunities coming out of Eastern India’s largest metropolis. City Centre New Town being one of the main.
Getting to City Centre New Town
The 21-km Eastern Metropolitan By-pass touches Rajarhat
The ten-lane and 11-km arterial Rajarhat Expressway promises a quick throughput
It connects National Highway 34 and National Highway 35 via Kazi Nazrul Islam Avenue (VIP Road)
Details about Classroom
All the centres have state of the art audio/video webinars/seminars and presentation solutions. We also provide one-on-one Training sessions upon request. We encourage our students and delegates to bring along their own laptops during the exercises, as this helps in retaining the examples and handson exercises in their systems for post-session reference.
For Sales Enquires and Meetings
All our centres have batches running on weekdays and weekends hence, please note that, in most cases, usually we are not able to organise ad hoc sales meetings, especially on our classrooms as they are all occupied with ongoing training sessions . Please contact us by e-mail or phone at least one day earlier to make an appointment with one of our consultants at our corporate offices.
A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels.
Audience
Anyone who is looking to enhance their assertiveness skills
Aim
This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers.
Objectives
By the end of the programme the participants will:
Understand and overcome the barriers to being assertive
Recognise behaviour traits within yourself and others and learn effective strategies for managing them
Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
The aim of this one day course is to provide delegates with mentoring and coaching skills for the workplace. By the end of the course, delegates will be able to:
State the difference between mentoring and coaching
Discuss relevant learning theories
Describe different learning styles
Explain the feedback model
Outline basic coaching principles
State the component parts of the GROW coaching model
Communication skills have long been recognised as essential to professional success and many a career has stalled, faltered or stagnated thanks to a lack of communication skills. Contrary to urban myth, few of us are born with this skill, instead most have either practised or learned from mistakes. This course is designed to assist delegates to improve their communication skills and in consequence their ability to work with others.
Mediation skills are subtly yet meaningfully different. Excellent communication is a pre-requisite but more important is the ability to listen and take note of what is being said. The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. This course also covers the wider range of skills, in addition to communication, that are required to be an effective mediator.
Audience
Staff who need to be fully prepared to deliver high quality Coaching sessions
To individual members of their own staff
To their teams
To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input
Format of the course
A combination of:
Facilitated Discussions
Delegate Coaching sessions – with full feedback
By the end of the course, delegates will be able to:
Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
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