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Duration 14 hours
Course Outline
Module 1: Foundations of AI in the Contemporary Workplace
- Introduction to Large Language Models (LLMs) and their significance in administrative roles.
- Core principles of prompt engineering for productivity-enhancing tasks.
- Considerations of ethics and data privacy when deploying AI in professional settings.
- An overview of the ChatGPT interface and its essential functionalities.
Module 2: Information Management and Summary Generation
- Producing concise summaries and syntheses of lengthy documents, reports, and articles.
- Converting transcripts into structured meeting minutes.
- Employing ChatGPT for data structuring and information classification.
- Extracting critical insights and conducting sentiment analysis on textual data.
Module 3: AI-Empowered Communication and Writing
- Automating email correspondence, including standard replies, follow-ups, and invitations.
- Drafting formal letters, internal notices, and memos.
- Constructing well-structured presentations and speeches.
- Refining grammar and writing style to enhance professional communication.
Module 4: Planning, Organisation, and Task Automation
- Project planning: Formulating action plans, timelines, and task distribution.
- Agenda management: Scheduling calendars and setting meeting reminders.
- Compiling task lists and prioritising key activities.
- Automating repetitive processes such as email sorting, routine report generation, and document control.
- Leveraging AI for effective problem-solving and decision support.
Module 5: Practical Applications and Exercises
- Workshop: Developing a comprehensive project plan from inception using ChatGPT.
- Exercise: Condensing a financial report and composing an executive-level email.
- Simulation: Coordinating a meeting and documenting the proceedings.
- Designing personalised templates for everyday operational use.
Conclusion and Recommended Next Steps
Requirements
- No prior expertise in artificial intelligence is necessary.
- A fundamental grasp of administrative duties and information management is beneficial.
Target Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals aiming to elevate productivity and efficiency in office management
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.