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Course Outline

Introduction to Artificial Intelligence

  • Defining AI and exploring its underlying mechanisms.
  • Insights into machine learning, deep learning, and natural language processing.
  • Real-world examples of AI applications in the workplace.

Understanding Large Language Models

  • How large language models are trained.
  • The evolution of ChatGPT and its various model versions.
  • The strengths and limitations of language-based AI.

Getting Started with ChatGPT

  • Navigating and accessing ChatGPT.
  • Comprehending prompts and their corresponding responses.
  • Initial exercises involving basic queries.

Prompting Techniques

  • Developing clear and goal-oriented prompts.
  • Incorporating roles and instructions within prompts.
  • Identifying common mistakes and learning how to avoid them.

Leveraging ChatGPT for Office Productivity

  • Drafting summaries, reports, and emails.
  • Generating meeting notes and templates.
  • Brainstorming ideas and outlining projects.

Responsible AI Usage

  • Recognizing AI limitations and inherent biases.
  • Understanding ethical use and privacy considerations.
  • Ensuring data security while utilising AI tools.

Hands-on Exercises and Practice

  • Live practice in writing and organizing content.
  • Creating professional documents using ChatGPT.
  • Applying ChatGPT to real administrative tasks.

Summary and Next Steps

Requirements

  • Basic understanding of general computer operations.
  • Experience using text-based tools or office applications.
  • Familiarity with online collaboration platforms.

Target Audience

  • Administrative professionals.
  • Office staff members.
  • Beginners interested in practical AI applications.
 14 Hours

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