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Course Outline

AI Foundations for Productivity

  • Understanding Generative AI
    • An overview of the evolution of language models.
    • Grasping the concept of Large Language Models (LLMs).
    • Evaluating the strengths and constraints of tools like ChatGPT.
  • Getting Started with ChatGPT
    • Account configuration and navigating the interface.
    • Core concepts: temperature settings, context windows, and defining 'personas'.
  • Practical Exercise: Creating a first draft using ChatGPT.

Mastering Prompt Engineering

  • Structure of High-Impact Prompts
    • Essential elements: defining the task, providing context, assigning roles, specifying format, and setting tone.
    • Tactics for iterative 'ask and improve' interactions.
  • Sophisticated Prompting Strategies
    • Chain-of-Thought: Guiding the AI through logical, step-by-step reasoning.
    • Few-Shot Prompting: Using specific examples to refine outcomes.
    • Iterative refinement: The crucial step for achieving precise results.
  • Practical Exercise: Refining a prompt to generate a desired management report.

Automating Writing and Summarization

  • Email Composition and Response Automation
    • Creating polished, professional email drafts.
    • Automating standard and personalized replies.
  • Document Summarization and Insight Extraction
    • Condensing meeting notes, articles, and lengthy documents.
    • Identifying key takeaways and action items from complex texts.
  • Practical Exercise: Using ChatGPT to summarize a document and draft a corresponding email response.

Microsoft 365 Copilot in Excel

  • Overview of Copilot in Excel
    • Familiarizing with the interface and feature set.
    • Creating effective prompts for data interpretation.
  • Data Analysis and Visualization
    • Directing Copilot to interpret large datasets.
    • Auto-generating charts, pivot tables, and visual aids.
  • Forecasting and Reporting
    • Generating forecasts based on historical trends.
    • Drafting reports directly from spreadsheet data.
  • Practical Exercise: Analyzing a sales dataset, producing a forecast, and creating visual charts using Copilot.

Microsoft 365 Copilot in PowerPoint and Outlook

  • Copilot in PowerPoint
    • Building presentation frameworks from Word documents or text outlines.
    • Enhancing slides with design suggestions, relevant imagery, and content restructuring.
    • Practical Exercise: Developing a complete project presentation using Copilot.
  • Copilot in Outlook
    • Drafting and simplifying professional correspondence.
    • Inbox management: Condensing long threads and prioritizing critical messages.
    • Practical Exercise: Requesting a summary of an email chain and a concise reply from Copilot.

Integration and Advanced Workflows

  • AI Agent Workflows in Corporate Settings
    • Connecting Copilot with SharePoint and Microsoft Fabric.
    • Automating repetitive tasks and business processes.
  • Information Governance and Security
    • Ethical guidelines and privacy considerations when deploying AI.
    • Best practices for managing sensitive corporate data.
  • Practical Exercise: Designing a basic team workflow automation using Copilot in SharePoint.
  • Conclusion and Q&A: Exploring the future of AI in the workplace and resources for ongoing learning.

Requirements

  • Proficiency in using core Microsoft 365 applications.
  • Familiarity with fundamental productivity and office management tasks.
  • No previous experience with AI tools is necessary.

Target Audience

  • Office professionals and productivity specialists.
  • Project managers and team coordinators.
  • Teams aiming to integrate AI into their daily operational routines.
 15 Hours

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