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 Duration 14 hours

Course Outline

Prompt Engineering and Optimization

  • Structuring prompts to achieve precise, targeted outcomes
  • Incorporating examples, role definitions, and formatting techniques
  • Iteratively refining prompts to ensure high-quality results

Integrating ChatGPT with Productivity Tools

  • Linking ChatGPT with the Google Workspace ecosystem
  • Incorporating ChatGPT into Microsoft 365 applications
  • Automating the generation of meeting notes and reports

ChatGPT in Agile and Project Environments

  • Drafting user stories and defining acceptance criteria
  • Facilitating backlog refinement and technical documentation
  • Supporting sprint planning and review sessions

Collaborative Workflows with AI

  • Establishing shared repositories for AI knowledge
  • Developing team-based prompting strategies and version control
  • Enhancing internal communication through AI assistance

AI for Content and Communication

  • Drafting professional correspondence and internal memos
  • Creating marketing materials or instructional content
  • Using ChatGPT to refine tone, structure, and clarity

Workflow Automation with AI

  • Integrating ChatGPT with workflow automation tools
  • Building task pipelines for repetitive processes
  • Deploying lightweight chatbots for internal support

Hands-on Practice and Real-World Scenarios

  • Leveraging ChatGPT as a digital personal assistant
  • Designing reusable prompt templates for team adoption
  • Validating AI-generated content for accuracy and relevance

Summary and Next Steps

Requirements

  • A solid grasp of ChatGPT’s fundamental capabilities
  • Practical experience with prompt engineering and AI-assisted activities
  • Proficiency with standard business productivity software

Target Audience

  • Administrative and support professionals
  • Developers and technical team members
  • Project managers leveraging digital productivity tools

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