Get in Touch

Course Outline

Defining Business Analysis

Overview of the business analysis discipline

  • Key roles and responsibilities
  • Differentiating business analysis from related disciplines

Introducing the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practices from the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Gathering business needs at the organisational or department levels

  • Performing needs analysis
  • Selecting the most suitable elicitation technique
  • Conducting enterprise-level contextual analysis using strategic, tactical, and operational tools

Identifying the nine elicitation techniques

  • Verifying the necessary steps for information gathering
  • Recording and confirming elicitation outcomes

Conducting Enterprise Analysis

Analysing the business landscape

  • Categorising and prioritising business needs and issues using affinity diagrams
  • Assessing business capabilities and gaps

Detecting problems and finding opportunities

  • Uncovering root causes of problems
  • Identifying opportunities for growth
  • Defining elements of the initial solution scope
  • Developing action-oriented business initiatives to address needs and opportunities

Measuring the feasibility of options

  • 2x2 analysis grid
  • Prioritization matrices
  • Anticipating project benefits and costs

Documenting critical project parameters

  • Establishing SMART project objectives
  • Specifying critical project elements and deliverables

Planning and Monitoring the Business Analysis Process

Planning for requirements analysis

  • Documenting assumptions, ground rules, and templates
  • Creating a requirements development plan to guide and manage the process
  • Developing the communication plan

Performing stakeholder analysis

  • Identifying key stakeholders
  • Analysing the impact stakeholders have on a project

Developing a change management process

  • Baselining your plan
  • Following the defined change management process
  • Managing the change control process

Managing and Communicating Requirements

Analysing requirements

  • Verifying, prioritising, and organising requirements
  • Specifying the requirements document
  • Identifying key relationships using traceability

Executing the communication plan

  • Addressing common pitfalls typically encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder agreement and conflict

Assessing and Validating Solutions

Allocating requirements

  • Optimising business value
  • Evaluating dependencies between individual requirements

Assessing organisational readiness

  • Identifying organisational capability gaps
  • Defining business and technical organisational impacts

Developing Business Analysis Competencies

  • Going beyond the mechanics of analysis
  • Applying the IIBA® Business Analysis Competency framework

Requirements

This course is designed for individuals seeking a comprehensive understanding of the essential tasks and techniques involved in business analysis, or for those who need to effectively evaluate business options and outcomes.

 21 Hours

Number of participants


Price per participant

Testimonials (7)

Upcoming Courses

Related Categories