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Course Outline
Level: Intermediate to Advanced
Format: 80% hands-on practice / 20% facilitator guidance
Tools Utilized: Miro / Jamboard or physical whiteboards, Excel / Lucidchart / or your preferred BA tools
1. Realigning the Role: Business Analysis in Agile & Product Teams
- Discover how Business Analysis acts as a catalyst beyond mere requirement documentation
- Activity: Team Mapping — Identify your role within the product/team lifecycle, understand your customers/users, and uncover alignment opportunities or blockers
- Deliverable: Personalized “Business Analysis Position Map”
2. Making Data-Driven Decisions with BA Techniques
- Practice interpreting intricate, raw user research data
- Hands-on: Craft problem or opportunity hypothesis statements
- Introduction to techniques such as Pareto Analysis (80/20 rule), Root Cause Analysis (Fishbone / 5 Whys), Decision Matrix, and Hypothesis Writing
3. Process Optimization Simulation
- Collaborative mini-project to redesign a customer business process, inspired by real-world challenges
- Tools applied: SIPOC (Suppliers, Inputs, Process, Outputs, Customers), User Story Mapping
- Teams present “before & after” diagrams for critique and iterative improvement
4. Advanced Elicitation in Complex Environments
- Develop skills in writing user stories and acceptance criteria, mapping complex stakeholder networks, prioritizing competing needs, and utilizing roadmap techniques (Now/Next/Later)
- Roleplay activity: Extracting detailed user stories from story maps
5. Translating Strategy into Action: OKRs & Beyond
- Scenario-based team sprint focusing on the objective to “increase innovation speed”
- Teams define the Objective, Three Key Results, and a corresponding business analysis action plan
- Presentations followed by peer feedback
6. Conclusion & Templates Toolkit
- Receive a comprehensive BA toolkit, including templates for stakeholder mapping, story mapping, prioritization, and more
- Collect and discuss the most valuable insights and takeaways from the session
Requirements
Prerequisites:
- Foundational understanding of business analysis principles and terminology
- Familiarity with writing user stories and basic stakeholder engagement practices
- Proficiency in digital collaboration platforms like Miro, Jamboard, Excel, or similar tools
- An analytical mindset coupled with a desire to enhance problem-solving and decision-making capabilities
Target Audience:
- Business Analysts
- Product Owners and Managers
- User Researchers
7 Hours
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