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Course Outline

Level: Intermediate to Advanced
Format: 80% hands-on practice / 20% facilitator guidance
Tools Utilized: Miro / Jamboard or physical whiteboards, Excel / Lucidchart / or your preferred BA tools

1. Realigning the Role: Business Analysis in Agile & Product Teams

  • Discover how Business Analysis acts as a catalyst beyond mere requirement documentation
  • Activity: Team Mapping — Identify your role within the product/team lifecycle, understand your customers/users, and uncover alignment opportunities or blockers
  • Deliverable: Personalized “Business Analysis Position Map”

2. Making Data-Driven Decisions with BA Techniques

  • Practice interpreting intricate, raw user research data
  • Hands-on: Craft problem or opportunity hypothesis statements
  • Introduction to techniques such as Pareto Analysis (80/20 rule), Root Cause Analysis (Fishbone / 5 Whys), Decision Matrix, and Hypothesis Writing

3. Process Optimization Simulation

  • Collaborative mini-project to redesign a customer business process, inspired by real-world challenges
  • Tools applied: SIPOC (Suppliers, Inputs, Process, Outputs, Customers), User Story Mapping
  • Teams present “before & after” diagrams for critique and iterative improvement

4. Advanced Elicitation in Complex Environments

  • Develop skills in writing user stories and acceptance criteria, mapping complex stakeholder networks, prioritizing competing needs, and utilizing roadmap techniques (Now/Next/Later)
  • Roleplay activity: Extracting detailed user stories from story maps

5. Translating Strategy into Action: OKRs & Beyond

  • Scenario-based team sprint focusing on the objective to “increase innovation speed”
  • Teams define the Objective, Three Key Results, and a corresponding business analysis action plan
  • Presentations followed by peer feedback

6. Conclusion & Templates Toolkit

  • Receive a comprehensive BA toolkit, including templates for stakeholder mapping, story mapping, prioritization, and more
  • Collect and discuss the most valuable insights and takeaways from the session

Requirements

Prerequisites:

  • Foundational understanding of business analysis principles and terminology
  • Familiarity with writing user stories and basic stakeholder engagement practices
  • Proficiency in digital collaboration platforms like Miro, Jamboard, Excel, or similar tools
  • An analytical mindset coupled with a desire to enhance problem-solving and decision-making capabilities

Target Audience:

  • Business Analysts
  • Product Owners and Managers
  • User Researchers
 7 Hours

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