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Duration 14 hours
Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable systems leveraging SharePoint and Teams
- Utilizing metadata, versioning, and document libraries effectively
Constructing and Interlinking SharePoint Knowledge Repositories
- Building interconnected SharePoint sites and document libraries
- Implementing metadata columns, content types, and lookup fields
- Structuring site hierarchies and enabling cross-site navigation
Designing Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data sources to Power BI
- Creating real-time dashboards to monitor knowledge assets
- Developing KPIs and visual reports to drive data-informed insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing processes
- Integrating Teams notifications and adaptive cards
- Constructing multi-step flows for comprehensive document lifecycle management
Establishing and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permissions
Maintenance and Optimization of Knowledge Systems
- Applying data retention, archiving, and compliance policies
- Conducting regular audits and updating metadata
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing key principles of knowledge system design
- Ensuring consistency and discoverability across all content
- Promoting adoption and engagement through effective user experience design
Requirements
- Proficiency in utilizing Microsoft 365 tools, including SharePoint, Teams, and OneNote.
- Background experience in knowledge management or content strategy.
Target Audience
- Knowledge managers focused on building structured information repositories.
- Content strategists designing interconnected knowledge systems.
- IT professionals responsible for managing organizational knowledge within the Microsoft 365 environment.
Testimonials (1)
well-prepared training, interesting topics