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Duration 14 hours (2 days)
Course Outline
Core Concepts of Advanced Knowledge Management in Microsoft 365
- Foundations of structured knowledge management principles.
- Strategies for designing scalable systems with SharePoint and Teams.
- Utilizing metadata, versioning, and document libraries for efficient management.
Architecting and Interlinking SharePoint Repositories
- Developing interconnected SharePoint sites and document libraries.
- Implementing metadata columns, content types, and lookup fields.
- Structuring site hierarchies to enable seamless cross-site navigation.
Crafting Dynamic Dashboards with Power BI
- Synchronizing SharePoint and Microsoft Lists data with Power BI.
- Building real-time dashboards to monitor knowledge assets.
- Defining KPIs and visual reports to derive data-driven insights.
Customizing Workflows with Power Automate
- Automating approval, review, and publishing cycles.
- Incorporating Teams notifications and adaptive cards into workflows.
- Designing multi-step flows for comprehensive document lifecycle management.
Building Collaborative Content Ecosystems
- Leveraging Teams and OneNote for effective collaborative knowledge capture.
- Integrating SharePoint pages, Lists, and Planner boards.
- Establishing clear governance structures, roles, and permissions.
Sustaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving, and compliance policies.
- Conducting regular audits and updating metadata.
- Enhancing system performance while minimizing content redundancy.
Best Practices for Knowledge Management in Microsoft 365
- Reviewing fundamental principles of knowledge system design.
- Ensuring consistency and high discoverability across all content.
- Promoting adoption and engagement through user-centric experience design.
Requirements
- Strong proficiency in Microsoft 365 applications, including SharePoint, Teams, and OneNote.
- Prior experience in knowledge management frameworks or content strategy development.
Target Audience
- Knowledge managers tasked with building structured information repositories.
- Content strategists focused on developing interconnected knowledge ecosystems.
- IT professionals responsible for managing organizational knowledge assets within Microsoft 365.
Testimonials (1)
well-prepared training, interesting topics
