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Course Outline

Business Goals and Objectives
Essential Business Concepts from a Purely Business Perspective

  • business fundamentals,
  • strategic planning
  • planning and goal-setting
  • project management
  • marketing
  • workforce management
  • finance

Business Process Concepts and Core Principles
Key aspects of Business Processes:

  • identifying (discovering) business processes
  • characteristics of processes
  • current (as-is) vs. future (to-be) processes
  • levels of business process modelling
  • aligning business processes with goals and objectives

Business Process Management (BPM) Concepts and Core Principles
The Fundamentals of Business Process Management:

  • functional vs. process-centric enterprise structures
  • approaches to process management
  • advancements in process management
  • stakeholder roles and responsibilities
  • enabling tools for process management

Business Motivation Modelling
Business Modelling Fundamentals - Components of the Business Motivational Model:

  • business vision
  • goals and objectives
  • means and ends
  • mission statements
  • strategies and tactics
  • key aspects of business modelling

Business Process Modelling Concepts
Business Process Modelling Fundamentals:

  • BPMN Basics
  • definition and application of all BPMN elements within the descriptive and analytic conformance subclasses
  • activities;
  • grouping model elements

Business Process Modelling Competencies
Practical Skills in Business Process Modelling:

  • analysing brief scenarios presented as BPMN diagrams or narrative descriptions
  • utilising BPMN elements found in the descriptive and analytic conformance subclasses

Process Quality, Governance, and Metrics Frameworks
Insight into Industry Reference Models and Quality, Metrics, and Governance Frameworks:

  • overview of various industry frameworks
  • APQC Process Classification Framework
  • SCOR
  • Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma and Balanced Scorecard
  • COBIT
  • Sarbanes-Oxley

Requirements

A solid grasp of fundamental business processes is required.

 28 Hours

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