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Duration 21 hours
Course Outline
Introduction to MSP and Program Thinking
- Distinguishing between a program and a project, and the value added by program management.
- Core MSP principles and the concept of transformational flow.
- Overview of the program lifecycle: identification, definition, and benefits management.
Program Governance and Organization
- Program structure, key roles, and responsibilities (including SRO, Program Manager, and Board).
- Establishing and empowering a Programme Management Office (PgMO).
- Defining decision-making authority, reporting lines, and escalation pathways.
Vision, Blueprint, and Benefits Management
- Defining the strategic vision and desired outcomes.
- Designing the program blueprint and target operating model.
- Identifying, mapping, measuring, and tracking benefits.
Program Planning and Delivery Strategy
- Developing the program plan and delivery roadmap.
- Integrating workstreams and projects, managing dependencies and sequencing.
- Scheduling, resource planning, and capacity management considerations.
Stakeholder Engagement and Communication
- Conducting stakeholder analysis and developing engagement strategies.
- Planning communications and activities for change readiness.
- Managing resistance and securing sustained sponsor commitment.
Risk, Issue, and Assurance Management
- Identifying and escalating program-level risks and issues.
- Defining assurance roles, managing internal/external assurance, and preparing for audits.
- Developing contingency plans and decision support mechanisms.
Financials, Benefits Realization, and Value Management
- Developing the business case and establishing financial governance.
- Tracking benefits, measuring outcomes, and calculating ROI.
- Implementing cost control, forecasting, and rebaselining practices.
Quality, Configuration, and Change Control
- Approaches to quality management within programs.
- Managing configuration and change control across projects.
- Utilizing standards, templates, and knowledge management for repeatability.
Transition to Business-as-Usual and Program Closure
- Planning for handover, sustainment, and operational acceptance.
- Executing closure activities: benefits review, lessons learned, and documentation.
- Embedding program outcomes into business-as-usual processes.
Practical Workshop and Case Study
- Scenario exercise: Designing a program governance model and benefits map.
- Group presentations with peer and instructor feedback.
- Creating an action plan to apply MSP practices within participants' organizations.
Summary and Future Steps
Requirements
- A solid grasp of fundamental project management concepts.
- Practical experience operating within or supporting project or program environments.
- Basic knowledge of organizational change management principles.
Target Audience
- Current Program Managers and professionals aspiring to enter the field.
- Sponsors, Senior Responsible Owners (SROs), and Portfolio Managers.
- Programme Office staff, Change Managers, and Delivery Leads.
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
