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Course Outline

Introduction to MSP and Programme Thinking

  • Distinguishing between a programme and a project, and understanding the added value of programme management.
  • Core MSP principles and the concept of transformational flow.
  • An overview of the programme lifecycle: from identification and definition to managing benefits.

Programme Governance and Organisation

  • Defining programme structure, roles, and responsibilities (including SRO, Programme Manager, and Board).
  • Establishing a Programme Management Office (PgMO).
  • Clarifying decision-making processes, reporting lines, and escalation paths.

Vision, Blueprint and Benefits Management

  • Formulating a clear vision and defining strategic outcomes.
  • Designing the programme blueprint and the target operating model.
  • Identifying, mapping, measuring, and tracking benefits.

Programme Planning and Delivery Approach

  • Developing a comprehensive programme plan and delivery roadmap.
  • Integrating workstreams and projects, while managing dependencies and sequencing.
  • Considerations for scheduling, resource planning, and capacity management.

Stakeholder Engagement and Communications

  • Conducting stakeholder analysis and formulating engagement strategies.
  • Planning communications and fostering change readiness.
  • Addressing resistance and strengthening sponsor commitment.

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues.
  • Defining assurance roles, internal and external assurance, and maintaining audit readiness.
  • Developing contingency plans and providing decision support.

Financials, Benefits Realisation and Value Management

  • Crafting business cases and ensuring financial governance.
  • Monitoring benefits, measuring outcomes, and calculating ROI.
  • Practices for cost control, forecasting, and rebaselining.

Quality, Configuration and Change Control

  • Applying quality management approaches suitable for programmes.
  • Managing configuration and change control across multiple projects.
  • Utilising standards, templates, and knowledge management to ensure repeatability.

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance.
  • Executing closure activities: benefits review, lessons learned, and documentation.
  • Embedding outcomes into business-as-usual processes.

Practical Workshop and Case Study

  • Scenario exercise: designing a programme governance model and benefits map.
  • Group presentations with feedback from peers and the instructor.
  • Developing an action plan to apply MSP practices within your organisation.

Summary and Next Steps

Requirements

  • A solid grasp of project management fundamentals.
  • Hands-on experience within project or programme environments.
  • Awareness of organisational change concepts.

Target Audience

  • Established Programme managers and aspiring professionals in the role.
  • Sponsors, senior responsible owners (SROs), and portfolio managers.
  • Programme office staff, change managers, and delivery leads.
 21 Hours

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