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Course Outline

Introduction to JIRA

  • An overview of JIRA and its core functionalities.
  • Understanding why teams utilise JIRA for project management.

Installing and Configuring JIRA

  • A step-by-step guide to installing JIRA.
  • Overview of basic configuration settings.

Navigating JIRA Features and Architecture

  • Familiarisation with the user interface and various sections of a typical JIRA instance.
  • Comprehending the architecture behind JIRA's workflows, statuses, and issue types.

Creating a JIRA Project

  • Setting up new projects.
  • Defining project categories, priorities, and other essential configurations.

Managing Tests

  • Introduction to test management within JIRA.
  • Creating and executing tests on issues.

Managing Issues (Tickets)

  • Understanding the concept of an issue or ticket in JIRA.
  • Adding, editing, cloning, linking, and prioritising tickets.

Performing Searches

  • Exploring basic search functionalities within JIRA.
  • Introduction to JIRA Query Language (JQL) for advanced searching capabilities.

Introduction to Reports

  • Understanding the significance of reports in project management.
  • Creating and utilising various types of reports in JIRA.

Best Practices

  • Tips on using JIRA efficiently.
  • Guidelines for effective issue tracking and project management within a team context.

Troubleshooting Common Problems

  • Addressing typical issues users might encounter while working with JIRA.

Summary and Conclusion

  • Review of key points covered in the training.
  • Q&A session.

Requirements

  • Previous experience with issue tracking systems is advantageous but not mandatory.

Audience

  • End-users who are new to JIRA
 7 Hours

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