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Duration 7 hours
Course Outline
Foundations of Artificial Intelligence
- Defining AI: Essential terminology and core technologies.
- Distinguishing between AI, Machine Learning (ML), and automation.
- Current trends in AI adoption within the public sector.
AI Applications in Government
- Enhancing service delivery via chatbots, document automation, and predictive analytics.
- Supporting policy and planning through modeling, forecasting, and simulations.
- Illustrative examples in public safety, healthcare, and citizen engagement.
AI Risks, Ethics, and Bias
- Understanding algorithmic bias and ensuring fairness.
- Applying ethical decision-making frameworks to AI systems.
- Prioritizing transparency, accountability, and explainability.
AI Governance and Regulatory Environment
- Reviewing the EU AI Act, GDPR, and global regulatory shifts.
- Examining national AI strategies and governance frameworks.
- Considering impacts on public trust and citizen experience.
Procurement and Implementation Tactics
- Key considerations for leaders before investing in AI solutions.
- Evaluating vendors, pilot programs, and strategic partnerships.
- Preparing for inter-agency collaboration and data infrastructure readiness.
Strategic Planning for AI Integration
- Fostering internal AI literacy and building cross-functional teams.
- Aligning AI initiatives with organizational mission outcomes.
- Creating roadmaps for AI adoption within specific departments or agencies.
Conclusion and Action Items
Requirements
- Basic understanding of public sector workflows and policy frameworks.
- A keen interest in applying emerging technologies for societal benefit.
- No prior technical experience with AI is necessary.
Intended Audience
- Senior public administrators.
- Ministers and high-level government executives.
- Policy advisors and public sector strategy professionals.
Testimonials (2)
How to best integrate AI into the daily operations, project management, and strategic planning of the organization.
Mincho Dimitrov Benov
Course - AI and Modern Project Management for NGOs
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.