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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- Overview of Microsoft 365 Copilot and its operational mechanisms.
- Exploring AI use cases within Microsoft applications for the public sector.
- Understanding Copilot’s data sources and security boundaries.
Document Management in Word
- Drafting policy memos, official letters, and reports.
- Refining, summarizing, and clarifying written language.
- Developing structured content from bullet points or tabular data.
Email and Calendar Support in Outlook
- Accelerating email composition and responses with Copilot.
- Coordinating meeting schedules and drafting follow-up notes.
- Condensing lengthy email threads to highlight critical information.
Data Analysis and Reporting in Excel
- Interpreting complex spreadsheets in plain language.
- Creating charts, summaries, and visual insights.
- Utilizing Copilot to identify trends or answer data-related queries.
Copilot in Meetings and Presentations
- Generating meeting recaps and action items within Teams.
- Developing PowerPoint presentations from concise notes.
- Transforming transcripts into briefs or formal reports.
Prompting Strategies and Custom Scenarios
- Crafting effective prompts for consistent outcomes.
- Tailoring prompts to match your department’s tone and requirements.
- Reusing prompt templates for recurring tasks.
Responsible Use in Government Contexts
- Ensuring confidentiality, oversight, and appropriate usage.
- Aligning with internal policies and IT governance standards.
- Building trust through ethical AI application in public service.
Summary and Next Steps
Requirements
- Basic proficiency with Microsoft 365 applications (including Word, Outlook, and Excel).
- Familiarity with standard public sector duties such as reporting, communication, and documentation.
- No prior experience with AI tools or Copilot is necessary.
Intended Audience
- Government personnel relying on Microsoft Office for daily operations.
- Administrative teams responsible for communication, documentation, and reporting.
- Policy and program staff looking to boost productivity through AI support.
Testimonials (3)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
How to best integrate AI into the daily operations, project management, and strategic planning of the organization.
Mincho Dimitrov Benov
Course - AI and Modern Project Management for NGOs
i already have some reports that i know, i will use some of the prompts that looked at today
