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Course Outline

  • Role of the Social Media Marketing
    • Overview – an exploration of history and current state
    • Increasing customer exposure to digital and social media marketing
    • What sets Social Media Marketing apart from other marketing approaches?
    • Main advantages and pitfalls of Social Media
  • Existing Types of Social Media and Social Media Platforms
    • Types of social media and its characteristics
      • Personal networks, interest-based networks, media sharing platforms, discussion forums, bookmarking sites, social publishing, online reviews
    • Overview of Big Four:
      • Facebook - audience, setup guide, content types for better results
      • Instagram - audience, setup guide, content types for better results
      • Twitter - audience, setup guide, content types for better results
      • LinkedIn - audience, setup guide, content types for better results
    • Overview of Additional platforms:
      • YouTube
      • Tumblr
      • Reddit
      • Pinterest
      • Snapchat
      • Medium
      • Blogger
      • Quora
  • Choosing the Right Platforms for Your Specific Objectives
    • Defining the goals to be achieved via social media
    • Social media market segmentation – identifying the focus group
    • Who are your customers? – defining Buyer Personas
  • Content in Social Media
    • Double-checking your goals and expectations
    • Research – trends and competitors
    • Defining your style and brand voice
    • Understanding the types of social media content
    • Content creation process
    • Scheduling and curation
    • Increasing content reach
      • Where to acquire initial followers and subscribers for new pages?
    • Automation
  • User-Generated Content - Highly Valuable and Effective Marketing Element
    • Explore methods to apply it for free – the most cost-effective tool in marketing
    • Credibility – people trust people. Expert tips to leverage unexploited power
  • Social Media Advertising
    • Facebook
    • Instagram
    • Twitter
    • LinkedIn
    • Other platforms
    • Successful Paid Campaigns
  • Developing Successful Social Media Marketing Campaigns
    • Guidelines on how to create a social media marketing strategy – step-by-step guide
    • Revision and adaptation of your campaigns
    • Building company image and driving sales via Social Media
    • Social Media as a Customer Service Tool
  • Cross-Channel Integration
    • Coordinating Social Media campaigns with other marketing activities
    • Running various integrated campaigns, exposures, and rewards
    • Measuring the results of integrated marketing campaigns
  • Evaluation of The Success of Your Campaign - Data Collection, Analysis and Reporting
    • The most effective tools and resources to monitor and analyse
    • Additional research and communication with your customers
    • Evaluation of direct and indirect results of your Social Media marketing campaign
  • Course Group Work
    • Designing a sample Social Media campaign together
 21 Hours

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