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Course Outline
The Strategic Value of Delegation
- Why mid-level managers struggle to delegate
- The cost of doing it all yourself
- Linking delegation to team development and leadership growth
Understanding Your Team's Capabilities
- Assessing skills, readiness, and motivation
- Matching tasks to the right people
- Identifying development opportunities through delegation
What to Delegate and What to Retain
- The task-retention matrix
- High-impact versus routine tasks
- Red flags that signal you are holding on too tightly
The Art of the Handoff: A Practical Framework
- Setting clear objectives, outcomes, and boundaries
- Communicating authority, resources, and timelines
- The one-page delegation brief template
Practical Activity: Delegation Role-Play
- Practicing a real-world handoff using the delegation framework
- Receiving peer feedback on clarity and trust signals
- Refining the approach before taking it back to the workplace
Building Accountability Without Micromanagement
- Defining check-ins versus hovering
- Using outcome-based milestones
- Holding people accountable with empathy
Overcoming Barriers to Delegation
- Manager fears: losing control, rework, and being replaced
- Team member resistance: lack of confidence or motivation
- Reframing mistakes as learning moments
The Link Between Delegation and Team Trust
- How delegation signals trust (or its absence)
- The trust equation for managers
- Common trust-breakers in task handoffs
Practical Activity: The Trust Canvas Workshop
- Mapping trust drivers and blockers within your team
- Creating team-specific trust agreements
- Developing a concrete action plan to close trust gaps
Communication and Feedback During Delegation
- Active listening when receiving progress updates
- Delivering redirecting feedback without reclaiming the task
- Celebrating wins and recognising ownership
Sustaining Long-Term Delegation Habits
- Building delegation into weekly routines
- Tracking delegation impact on team capacity
- Personal commitment contracts for ongoing practice
Requirements
This course is designed for mid-level managers, team leads, and project managers who supervise direct reports.
- Basic experience in a supervisory or team-lead role
- Familiarity with general management concepts
- Willingness to examine personal delegation habits openly
Audience
- Mid-level managers looking to reduce workload bottlenecks
- Team leaders who want to build stronger trust with their direct reports
- Project managers transitioning from execution to leadership
6 Hours
Testimonials (1)
The application - Group activity :)
