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 Duration 14 hours

Course Outline

Positioning and AI-Assisted Content Generation

  • Establishing academic, institutional, and brand positioning
  • Leveraging AI to draft persona-driven content for web, email, and social platforms
  • Maintaining brand voice consistency and quality control using AI editing tools

Public Relations and Reputation Stewardship

  • Tracking online reputation using AI-powered listening solutions
  • Proactive PR: Utilizing AI for media outreach and drafting press materials
  • Developing crisis planning and response protocols supported by AI alerts

Digital Marketing Optimization and Analytics

  • Executing segmentation and targeting via ML-based clustering
  • Conducting campaign A/B testing, uplift modeling, and attribution analysis
  • Implementing automated creative testing and budget optimization workflows

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery
  • Designing microcredentials, blended learning offerings, and AI-enabled services
  • Applying rapid prototyping and pilot evaluation frameworks

Enhancing Academic Programs with AI Differentiators

  • Integrating AI features into curricula and student services
  • Communicating program value through AI-generated evidence and outcomes
  • Developing partnership models with industry stakeholders and AI vendors

Internal Communication, Change Management, and Digital Culture

  • Cultivating internal buy-in for AI initiatives
  • Addressing training, governance, and ethical considerations for AI usage
  • Creating roadmaps for capability building and role adaptation

Events, Outreach, and Stakeholder Engagement

  • Designing academic and outreach events enhanced by AI (logistics and personalization)
  • Formulating school engagement strategies and relationship mapping using AI insights
  • Measuring event impact and follow-up conversions through analytics

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Group design: Defining objectives, tools, KPIs, and rollout plans
  • Presentation and peer review of the strategic plan
  • Formulating implementation roadmaps and identifying quick wins

Summary and Future Steps

Requirements

  • Fundamental understanding of marketing principles
  • Proficiency with digital channels is advantageous
  • Willingness to embrace AI-driven tools and workflows

Target Audience

  • Marketing managers within higher education institutions
  • Leads in institutional communications and PR
  • Program directors and members of innovation teams

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