Course Outline
Module 1: Foundations of Adobe Marketo Engage
- Overview of the platform and its user interface
- Core concepts of marketing automation and lead lifecycle management
- Effective management of leads, accounts, and audiences
- Creating intelligent segments and dynamic lists
Module 2: Campaign Development and Core Automation
- Setting up email programs and web forms
- Developing landing pages and dynamic content blocks
- Constructing automation workflows, including drip campaigns
- Measuring campaign success and refining outcomes
Module 3: Advanced Automation and Personalization
- Designing multichannel nurturing programs across email, social media, and web
- Leveraging tokens and snippets for content consistency and reuse
- Implementing AI-driven personalization using Adobe Sensei
- Integrating CRM platforms such as Salesforce and Microsoft Dynamics
Module 4: Analytics and Data Management
- Building dashboards and performance reporting tools
- Analyzing multichannel attribution and calculating ROI
- Establishing data governance and ensuring security compliance
- Applying best practices for marketing in educational and commercial sectors
Module 5: Practical Workshop – Campaign Simulation
- Configuring a real-world campaign for the higher education sector
- Building automated workflows for student communication and follow-ups
- Assessing and presenting results aligned with campaign objectives
Conclusion and Future Directions
Requirements
- Foundational understanding of digital marketing and CRM principles
- Experience with email marketing and lead management processes
- Curiosity towards automation and data-driven marketing strategies
Target Audience
- Faculty members and marketing professionals from the School of Commercial Engineering
- Marketing automation specialists and CRM coordinators
- Academic staff involved in communication, outreach, or enrollment marketing
Testimonials (3)
What I liked most about the training was the technical color and video performance theory session. It helped me clearly understand the reasoning behind key production decisions, such as why specific frame rates are chosen for different types of videos and how particular color spaces impact visual quality and performance. Having this theoretical foundation made the technical concepts more meaningful and easier to apply in practical scenarios.
Jason Lee
Course - Adobe Creative Cloud (After Effects, Premiere Pro, Illustrator, Animate, and Character Animator) for Beginners
Marko was very knowledgeable, friendly and explained in a very clear way. He also brought so many use cases, examples from his broad experience and was super interactive with us.
Delia Roxana Isfan-Stan
Course - Adobe Acrobat: PDF Creation and Editing
Marko’s openness to answer all our questions
