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 Duration 21 hours

Course Outline

Introduction

  • Wireshark -- more than just a last-resort solution

Key Concepts in Network Troubleshooting

  • Root cause analysis

Installing Wireshark

Overview of Wireshark Capabilities

  • Navigating the user interface

Capturing Traffic in the Test Environment

  • Selecting the appropriate network interface
  • Capturing packets on both wired and wireless networks

Log Analysis

  • Examining HTTP packets
  • Reviewing bidirectional TCP streams
  • Saving logs for offline analysis

Investigating Connection Speed Issues with Specific Websites

  • Applying filters
  • Reviewing statistics

Analysis by Traffic Type

  • DNS, ARP, IPv4, IPv6, ICMP, UDP, TCP, and HTTP/HTTPS
  • Persistent slow connections over extended periods

Monitoring Response Times

  • Configuring delta time columns

Detecting Machines Infected with Malware

  • Analyzing ARP traffic

Investigating Sources of Network Traffic

  • Intel ANS probe
  • Broken or misconfigured software (network flooding)

Isolating Performance Issues

  • Generating statistical charts and graphs
  • Customizing color coding in Wireshark
  • Filtering traffic streams
  • Utilizing the Wireshark Expert System and TCP/IP Resolution Flowchart

Troubleshooting Connections in Secure Network Environments

  • Handling proxies, firewalls, and clients

Optimizing Wireshark Configuration

  • Non-intrusive analysis techniques

Troubleshooting Procedures

Summary and Conclusion

Requirements

  • A solid understanding of TCP/IP networking principles

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