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Course Outline

Module 1 - Understanding Competency-Based Training Needs Analysis (TNA)

  • Key areas of training activity, implementation, and evaluation
  • Effective analysis methods utilized by training specialists and coordinators
  • Assessing individual performance levels and determining training efficiency
  • Aligning training needs with business drivers and goals
  • Evaluating the effectiveness of training: distinguishing between compulsory, business-related, and employee growth initiatives
  • Case studies of training needs analysis and current international business trends to support informed decision-making
  • Managing variance and uncertainty during the analysis phase

Module 2 - Deciding and Delivering Training

  • Identifying individual performance gaps and improving training effectiveness to address them
  • Selecting delivery methods that yield optimal results
  • Comparing business expectations with training outcomes and value
  • Designing effective training materials
  • Understanding evaluation frameworks and applying them through practical examples
  • Differentiating between training, coaching, and mentoring

Module 3 - Evaluating Training

  • The role and positioning of training testing and evaluation
  • Identifying critical developmental requirements that are better addressed through non-training actions and decisions
  • Management accountability for training implementation, including competencies and measuring evaluation impact
  • Evaluating training outcomes and determining the scope of mandatory evaluation
  • TNA and the 'enable' equation: determining if training is truly necessary and exploring alternative solutions

Requirements

  • None
 21 Hours

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