PRINCE2® 6th Edition Foundation & Practitioner Training Course

This instructor-led live training in India (online or onsite) is designed for advanced professionals who aim to master ClickUp's reporting and dashboard capabilities to enable data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

CAPM® stands for Certified Associate in Project Management.

The PMI Certified Associate in Project Management (CAPM)® is a highly valuable entry-level certification designed for individuals beginning their careers in project management. Tailored for those with little to no prior project experience, the CAPM® validates your comprehension of the core knowledge, terminology, and processes essential for effective project management.

Whether you are new to the field or already functioning as a subject matter expert within project teams, the CAPM® can set your career on the right trajectory or help you advance to the next stage.

The PMP® / CAPM® certification is awarded by the Project Management Institute (PMI®), which stands as the world’s premier association for Project Management Professionals.

ADVANTAGES OF BECOMING A CAPM®

• Recognized Expertise: The PMP® / CAPM® certification is globally acknowledged and respected, offered by PMI®, the leading association for Project Management Professionals. With a 12% annual increase in the number of PMP® / CAPM® certifications, it has become the de-facto industry standard for Project Managers.
• Enhanced Job Opportunities: Holding the PMP® / CAPM® certification highlights your proficiency in Project Management. It signals to current and prospective employers that you possess a robust foundation of project management knowledge, ready to be applied in the workplace.
• Prestigious Membership: Achieving the PMP® / CAPM® certification grants you membership in one of the most esteemed professional groups. Your name will be listed among the largest and most distinguished group of Certified Associate in Project Management Professionals.
• Salary Growth: It is well-documented that Project Managers holding the PMP® / CAPM® certification often command higher salaries compared to their peers without such credentials.
• Global Recognition: Leading companies endorse the PMP® / CAPM® certification. In fact, many encourage their Project Managers to obtain this certification to enhance their professional standing.

For more information on the benefits of the PMP® / CAPM® certification, please visit www.pmi.org

ABOUT PMI®

The Project Management Institute (PMI®) is the world’s leading not-for-profit professional association dedicated to project management. PMI® supports over half a million members across 170 countries worldwide.

PMI® members include individuals who are practicing or studying project management across various industry sectors.

PMI® has established and continues to maintain its position as the leading professional association in the field of project management. Further details are available at: www.pmi.org

This course offers guidance on the responsibilities of a Process Owner, enabling them to articulate their activities within the context of process management. It provides the essential education required to oversee the design, re-engineering, and enhancement of IT Service Management (ITSM) processes, with a specific focus on Agile Service Management. Participants learn how to apply Scrum practices to their role as a Process Owner and utilise Agile and Lean principles to implement 'just enough' processes while continuously aligning process performance with overarching business objectives.

Learn how to use Agile Service Management to increase the customer value your processes create and to compete in a fast-paced, disruptive world. A Certified Agile Service Manager is the working equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can instill Agile thinking throughout the entire IT organization as the foundation of a DevOps culture.

This instructor-led live training in India (online or onsite) is designed for intermediate-level professionals seeking to boost workflow efficiency by leveraging ClickUp’s automation and integration features.

Upon completion of this training, participants will be able to:

• Gain insight into ClickUp’s automation capabilities and real-world use cases.
• Design and oversee automations to streamline processes.
• Connect ClickUp with third-party platforms such as Slack, Google Drive, and Zapier.
• Configure triggers, conditions, and actions for automated task handling.
• Enhance team collaboration through the effective use of automation and integrations.

This instructor-led, live training in India (online or onsite) is aimed at intermediate-level professionals who wish to apply Agile project management principles using ClickUp’s features.

By the end of this training, participants will be able to:

• Set up and configure ClickUp for Agile project management.
• Manage sprints, backlogs, and epics effectively.
• Leverage ClickUp’s Kanban, List, and Timeline views for Agile workflows.
• Track team velocity, burndown charts, and performance metrics.
• Automate Agile processes to improve efficiency.
• Integrate ClickUp with other Agile development tools.

This instructor-led, live training in India (online or onsite) is designed for advanced professionals seeking to adapt ClickUp for business operations, enhance process efficiency, and integrate automation to support scalable workflows.

Upon completion of this training, participants will be equipped to:

• Customize ClickUp’s workspaces, views, and templates to suit business operational needs.
• Design and optimize workflows for effective process management.
• Deploy advanced automation to handle repetitive tasks efficiently.
• Connect ClickUp with various business tools and data sources.
• Track and analyze process efficiency through ClickUp’s reporting features.

This instructor-led, live training in India (online or onsite) is aimed at advanced-level professionals who wish to leverage ClickUp for managing large-scale projects, cross-functional collaboration, and enterprise-wide efficiency.

By the end of this training, participants will be able to:

• Implement ClickUp at an enterprise scale with best practices.
• Structure workspaces, spaces, and projects for large teams.
• Leverage advanced reporting and dashboards for executive insights.
• Automate workflows and integrate ClickUp with enterprise systems.
• Enhance governance, compliance, and security within ClickUp.

This instructor-led, live training in India (online or onsite) guides participants through the deployment of a JIRA instance. Participants will learn advanced JIRA usage, including installation, configuration, upgrading, and migration. The course covers customizing JIRA for projects, managing users, groups, and project roles, configuring dashboards, defining emails and notifications, applying security schemes, managing permissions, and performing troubleshooting. Additionally, participants will install and customize the JIRA Service Desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Gain an in-depth understanding of JIRA administration.
• Customize JIRA according to their specific business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, and project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize the JIRA Service Desk.

This instructor-led, live training in India introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led live training introduces JIRA's approach to software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Grasp the core concepts and functionalities underpinning JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues effectively.
• Move issues through the entire workflow lifecycle.
• Execute precise searches.
• Manage and customize screens and filters to suit specific needs.

This instructor-led live training in India (online or on-site) is tailored for intermediate business analysts who want to master business analysis tools and techniques and prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

This training prepares participants for the PMP® exam (Project Management Professional®). Upon completion, each participant receives a certificate for the PMP-Prep training course (35 hours).

Target audience:

• Experienced project managers looking to enhance their qualifications and gain international recognition through the prestigious Project Management Professional (PMP®) certification.
• Less experienced project managers and team members who wish to expand their knowledge and project management skills.
• Middle and senior managers aiming to broaden their competencies in managing and supervising projects.
• Professionals with project management experience who want to improve their existing competencies.

Training objectives:

• Comprehensive preparation for obtaining the Project Management Professional (PMP®) certification by systematizing existing knowledge and familiarizing participants with the specifics of the PMP® exam.
• Meeting the formal admission requirements for the PMP® exam, specifically obtaining the required 35 contact hours of project management education.
• Gaining familiarity with project management practices, techniques, and tools.

Course format:

• Presentation of project management topics.
• Questions and quizzes related to PMP® exam subjects.
• Analysis of questions styled after the PMP® certification exam.

This instructor-led live training in India (online or onsite) is aimed at project managers who wish to manage projects with Trello.

By the end of this training, participants will be able to:

• Manage and track tasks to improve project workflows and boost team productivity.
• Add functionality and extensions not included in the standard Trello for tracking the progress of complex projects.
• Organize multiple projects with Trello.

This programme is tailored for organisations looking to streamline their operations by seamlessly connecting the digital platforms used in daily workflows, including Trello, QuickBooks, Google Workspace, and the WhatsApp API.

Delivered as an instructor-led live training (available online or onsite), this course guides participants through the process of linking and automating workflows. This approach enhances project and financial oversight while centralising information to drive better decision-making.

Upon completion of this training, participants will be equipped to:

• Establish connections and automate workflows between Trello, QuickBooks, and Google Workspace.
• Incorporate communication via the WhatsApp API into operational workflows.
• Design multi-platform automation systems that prioritise efficiency and control.
• Establish security and monitoring policies for active integrations.
• Document and sustain automated processes in active use.

Course Format

• Conceptual explanations paired with guided demonstrations.
• Practical exercises applied to real-world operational scenarios.
• Hands-on practice using company-specific data and tools.

Course Customisation Options

• Adapting the content to suit the organisation’s specific platforms and processes.
• Including additional tools such as Zapier, Make/Integromat, or Power Automate.
• Analysing and designing real data integration flows.