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 Duration 7 hours

Course Outline

1. Orientation and Functional Alignment (30 minutes)

  • An in-depth look at Microsoft Teams and its synergy with Microsoft 365
  • Understanding the hierarchy of teams, channels, and access rights
  • Strategies for effective communication and collaborative working

2. Maximizing Team Productivity (2 hours 30 minutes)

  • Document administration through SharePoint and OneDrive embedded in Teams
  • Simultaneous editing and managing document versions
  • Strategically setting up and utilizing channels and custom tabs
  • Conducting effective meetings: structuring agendas, capturing recordings, and sharing notes
  • Leveraging native applications to refine processes (including Planner, Lists, and OneNote)

3. Automation and System Integration (2 hours)

  • Overview of workflow automation within Teams using Power Automate
  • Developing basic flows for alerts, approval processes, and task management
  • Seamless connectivity with Outlook, Excel, Forms, and other Microsoft 365 services
  • Employing connectors and chatbots to automate routine tasks and consolidate data

4. Advanced Features and Extensions (1 hour 30 minutes)

  • Utilizing native plugins and add-ons (such as Approvals, Viva Insights, Whiteboard, and Loop)
  • Efficiency boosters: keyboard shortcuts, document templates, and personalized settings
  • Scenario-based examples specifically tailored for sales teams

5. Conclusion and Practical Implementation (30 minutes)

  • A structured exercise to consolidate key learnings
  • Interactive Q&A session and peer experience exchange
  • Final best practices and guidance for sustained usage

Key Takeaways and Future Directions

Requirements

  • Fundamental knowledge of standard business productivity software
  • Prior exposure to Microsoft 365 components like Outlook or OneDrive
  • General familiarity with digital communication and cooperative working tools

Target Audience

  • Individuals and groups incorporating Microsoft Teams into their daily operational routines
  • Leadership and project coordinators aiming to refine communication channels and process efficiency
  • Professionals looking to maximize the utility of Teams through Microsoft 365 synergies and automated workflows

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