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Duration 35 hours
Course Outline
Module 1: Introduction to Microsoft Teams Overview and Architecture
- Key components and underlying services of Teams
- System architecture and technical dependencies
- Role-based access control and administrative roles
Module 2: Administering Teams Collaboration Workflows
- Establishing and managing Teams, channels, and chat functions
- Setting up meeting policies and enhancing the user experience
- Managing applications, integrations, and service lifecycles
Module 3: Implementing Teams Phone and Voice Services
- Understanding Teams Phone concepts and underlying architecture
- Configuring calling plans and setting up direct routing
- Administering devices, dial plans, and emergency calling capabilities
Module 4: Establishing Governance, Security, and Compliance
- Defining Teams policies, governance models, and lifecycle management
- Deploying comprehensive security and compliance settings
- Conducting audits, generating reports, and monitoring compliance adherence
Module 5: Monitoring and Troubleshooting Microsoft Teams
- Tracking service health and analyzing usage patterns
- Diagnosing and resolving issues related to meetings, voice, and collaboration
- Leveraging reporting tools and analytics to optimize system performance
Module 6: Advanced Configuration and System Integration
- Connecting Teams with Microsoft 365 suites and third-party applications
- Navigating hybrid deployment challenges and considerations
- Utilizing automation and PowerShell for efficient Teams administration
Module 7: Exam Preparation and Certification Readiness
- Review of key MS-721 exam objectives
- Understanding exam structure, format, and question types
- Engaging in practice questions and review sessions
- Accessing study resources, tips, and strategies for exam success
Conclusion and Recommended Next Steps
Requirements
- A solid grasp of Microsoft 365 services and administrative functions
- Practical experience with core Microsoft Teams features
- Basic familiarity with networking fundamentals and identity management concepts
Target Audience
- Administrators responsible for Microsoft Teams
- Engineers specializing in collaboration systems
- IT specialists overseeing Microsoft 365 communication infrastructure
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
