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Course Outline
Module 1: Overview and Architecture of Microsoft Teams
- Essential Teams components and services
- Teams architecture and key dependencies
- Role-based access control and administration
Module 2: Managing Teams Collaboration Experiences
- Creation and management of Teams, channels, and chats
- Configuration of meeting policies and user experiences
- Application management, integrations, and lifecycle handling
Module 3: Teams Phone and Voice Solutions
- Foundational concepts and architecture of Teams Phone
- Setup of calling plans and direct routing configurations
- Administration of devices, dial plans, and emergency calling features
Module 4: Governance, Security, and Compliance
- Teams policies, governance frameworks, and lifecycle management
- Deployment of security and compliance configurations
- Audit processes, reporting, and compliance oversight
Module 5: Monitoring and Troubleshooting Teams
- Tracking Teams service health and usage metrics
- Diagnosing issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance optimization
Module 6: Advanced Configuration and Integration
- Integration of Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployment environments
- Automation and PowerShell scripts for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Detailed overview of MS-721 exam objectives
- Understanding exam structure, format, and question styles
- Practice assessments and review sessions
- Study resources, tips, and strategies for exam success
Conclusion and Next Steps
Requirements
- Knowledge of Microsoft 365 services and administrative tasks
- Hands-on experience with core Microsoft Teams features
- Understanding of fundamental networking and identity concepts
Target Audience
- Microsoft Teams Administrators
- Collaboration System Engineers
- IT Professionals responsible for Microsoft 365 communications
35 Hours
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic