Agile Project Management with Kanban and Jira Training Course

Target Audience:

IT Directors, Project Managers, Technical Team Leads, Analysts, Software Developers, and Testers.

Learning Outcomes:

This training aims to equip participants with the knowledge and practical skills needed to master the workshop components of Kanban and Agile foundations.

This course is designed for professionals looking to integrate Agile methodologies (with a special focus on SCRUM) alongside Lean and Kanban principles to effectively oversee their projects.

It bridges the gap between product design and software development disciplines.

This instructor-led, live training in India (online or onsite) guides participants through the deployment of a JIRA instance. Participants will learn advanced JIRA usage, including installation, configuration, upgrading, and migration. The course covers customizing JIRA for projects, managing users, groups, and project roles, configuring dashboards, defining emails and notifications, applying security schemes, managing permissions, and performing troubleshooting. Additionally, participants will install and customize the JIRA Service Desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Gain an in-depth understanding of JIRA administration.
• Customize JIRA according to their specific business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, and project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize the JIRA Service Desk.

Upon completing the training, participants will be equipped to independently manage, optimize, and customize JIRA within a corporate environment.

This instructor-led, live training in India introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led live training introduces JIRA's approach to software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Grasp the core concepts and functionalities underpinning JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues effectively.
• Move issues through the entire workflow lifecycle.
• Execute precise searches.
• Manage and customize screens and filters to suit specific needs.

JIRA Software is a robust Project Management tool, yet users often focus more on the software than the underlying methodology.

This instructor-led live training demonstrates how Jira and Confluence work together to help teams successfully deliver products or projects. Participants will learn to utilize these tools effectively to streamline User Requirements, Testing, and Communication, all centralized in one location, thereby enhancing overall efficiency.

The curriculum covers JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning, dependencies, Jira/Confluence integration, reporting, key fields, custom fields, issue types, screens, and filtering.

By the conclusion of this training, participants will be equipped to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project effectively
• Manage issues with efficiency
• Design necessary screens to handle various issue types
• Create workflows and boards, and understand how they interact
• Conduct basic and advanced searches and analysis
• Generate and review essential reports for both the team and management

This trainer-led, live training in India (online or onsite) targets intermediate-level project managers who wish to create, execute, and manage forms in Jira effectively.

By the end of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led live training in India (online or onsite) is designed for intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training conducted in India (online or onsite) is designed for beginners to intermediate-level professionals looking to enhance their Jira skills. The course covers integrating and utilizing the Xray plugin, managing user roles and permissions, optimizing data imports, and effectively handling storage management.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

Kanban Management Professional 1 (KMP1) is an engaging two-day programme that blends instruction, group dialogue, and a fully immersive simulation to demonstrate how the Kanban Method assists individuals, teams, and organisations in managing and enhancing the delivery of products and services to customers.

The Kanban Method offers practical, actionable, and evidence-based guidance for achieving successful evolutionary change. It begins with your current processes and fosters evolutionary change while honouring existing roles, responsibilities, and job titles, while also promoting leadership at every level. This approach enables organisations to gradually refine business processes, establish and utilise relevant metrics to track progress, and significantly mitigate the risks linked to complex change initiatives.

Upon completing this course, you will possess a strong understanding of Kanban principles and general practices, along with the skills required to confidently apply Kanban within your organisation.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand versus capability
- Model the knowledge discovery process
- Design Kanban systems and their visual representations
- Identify and prioritise improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
Anyone involved in product development or knowledge work. This includes, but is not limited to:
Programme and delivery managers
Product and project managers
Product developers, software developers, and testers
Professionals working in operations or support
Business analysts
Senior management
Anyone interested in implementing Agile within their organisation

Kanban serves as a robust workflow management methodology.

This instructor-led, live training, available both online and onsite, caters to participants at both introductory and advanced levels. The insights and tools acquired during this session can be directly integrated into your daily operations to enhance workflow efficiency.

Upon completing this training, participants will be equipped to:

• Boost the volume of work items completed within a given timeframe.
• Shorten the duration required to finish work items.
• Enhance work predictability (providing more accurate responses to "When will it be completed?").
• Manage key flow metrics, including throughput, lead time, work in progress, and work item age.
• Utilize flow charting tools such as the Cumulative Flow Diagram, Lead Time Histogram, and Work Aging Chart.
• Apply statistical forecasting techniques, including Monte Carlo simulations and Service Level Agreements.
• Design a Kanban System using a structured approach (STATIK).
• Comprehend Little's Law, which elucidates the nature of value flow.

This two-day program is crafted to assist teams within an Agile Release Train (ART) in operating efficiently within an Agile environment by leveraging frameworks like Scrum, Kanban, and XP. Participants will acquire the skills to function effectively as Agile Teams, manage their backlogs, and successfully plan and execute iterations. The curriculum also places significant emphasis on comprehending the team’s role within the ART and fostering collaboration, planning, execution, and continuous improvement alongside other teams.

The training equips teams to actively participate in a Program Increment (PI), encompassing both Team-level and Program-level events, with a special focus on upcoming PI planning sessions. Completing this course also prepares participants for the certification exam to achieve SAFe® Practitioner (SP) certification.

Upon completion of the course, participants will be able to:

• Apply SAFe principles to scale Lean and Agile practices across the organization.
• Comprehend their team’s role within the Agile Release Train and its contribution to overall objectives.
• Identify other teams within the train, including their roles and interdependencies.
• Plan and execute iterations effectively.
• Demonstrate delivered value and continuously improve processes.
• Participate in and contribute to Program Increment planning.
• Collaborate and integrate work with other teams within the Agile Release Train.

Is your organisation finding it difficult to implement Agile principles? Is the prescribed change too rigid? Are your teams feeling overburdened and less productive, yet resistant to such radical transformation?

Opt for the “Alternative Path to Agility” and adopt an evolutionary, humane Change Management method that enhances your existing processes rather than overhauling them.

The Kanban Method offers practical, actionable, and evidence-based guidance for achieving successful evolutionary change. It begins with your current practices and honours existing roles, responsibilities, and job titles. This approach allows organisations to gradually evolve their business processes, define and utilise relevant metrics to track progress, and significantly mitigate the risks associated with complex change initiatives.

If your team feels overwhelmed, Kanban can help you regain control of your workflow. It introduces a dynamic method for managing processes and uncovering bottlenecks.

This training equips you with the skills and knowledge necessary to apply Kanban in your work, helping you determine what tasks to prioritise immediately, what to defer, and what to remove from your to-do list permanently.

Learning Outcomes

This one-day course introduces the fundamentals of the Kanban Method®, serving as an entry point and starting ground for an alternative path to agility.

Upon completion, participants should be familiar with the Kanban Method. They will be able to design and implement a basic Kanban board. They will understand various work item types and the risks associated with them. Participants will also become familiar with different Team Kanban board designs and styles, knowing how to select the most suitable design for their specific context. Additionally, they will be aware of the training roadmap and the value and benefits derived at each step along the “alternative path to agility.”

Who Should Attend

This course is ideal for any professional involved in product development or knowledge work who wishes to explore how Kanban can enhance working environments. Kanban applies across multiple functions within an organisation, from senior staff looking to adopt Lean Management to delivery team members aiming to improve their practices. Previous attendees have held roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners, and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads, and Change Agents
• Product & Software Developers & Testers
• Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other professionals, such as those in HR and Finance