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 Duration 7 hours

Course Outline

Grasping Artificial Intelligence

  • Defining AI: Key definitions and real-world applications
  • Categories of AI: Spanning from automation to machine learning
  • The influence of AI on business operations

AI’s Role in Business Process Automation

  • How AI drives digital transformation
  • Applications of AI in accounting, HR, procurement, and customer service
  • Gaining insight into process automation and intelligent workflows

Discovering AI Tools for Administrative Functions

  • Overview of prevalent AI-based tools (chatbots, document automation, predictive analytics)
  • Leveraging AI assistants for scheduling, reporting, and communication
  • Live demonstrations of accessible AI tools

AI in Data Management and Strategic Decision-Making

  • AI and data: How intelligent systems leverage information
  • Enhancing decision-making through AI-derived insights
  • Understanding data privacy and ethical AI utilization

Embedding AI into ERP and Automation Systems

  • How AI augments ERP capabilities
  • Illustrations of AI integration in procurement, finance, and HR modules
  • Preparing for AI-led digital transformation

Practical Application Session

  • Utilizing AI-powered office tools for routine assignments
  • Streamlining basic workflows using available platforms
  • Group activities: Identifying automation potential in the workplace

Best Practices and the Future of AI in Business

  • Fostering a culture of digital innovation
  • Ethical considerations and responsible AI adoption
  • Adapting to AI-driven shifts in the workplace

Wrap-up and Path Forward

Requirements

  • Basic proficiency in computer usage
  • Knowledge of standard office software (e.g., Excel, Word, email clients)
  • A keen interest in understanding how AI aids business process automation

Target Audience

  • Administrative personnel across all departments
  • Managers and team leads
  • Professionals aiming to integrate AI understanding into daily business operations

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