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Duration 7 hours
Course Outline
Grasping Artificial Intelligence
- Defining AI: Key definitions and real-world applications
- Categories of AI: Spanning from automation to machine learning
- The influence of AI on business operations
AI’s Role in Business Process Automation
- How AI drives digital transformation
- Applications of AI in accounting, HR, procurement, and customer service
- Gaining insight into process automation and intelligent workflows
Discovering AI Tools for Administrative Functions
- Overview of prevalent AI-based tools (chatbots, document automation, predictive analytics)
- Leveraging AI assistants for scheduling, reporting, and communication
- Live demonstrations of accessible AI tools
AI in Data Management and Strategic Decision-Making
- AI and data: How intelligent systems leverage information
- Enhancing decision-making through AI-derived insights
- Understanding data privacy and ethical AI utilization
Embedding AI into ERP and Automation Systems
- How AI augments ERP capabilities
- Illustrations of AI integration in procurement, finance, and HR modules
- Preparing for AI-led digital transformation
Practical Application Session
- Utilizing AI-powered office tools for routine assignments
- Streamlining basic workflows using available platforms
- Group activities: Identifying automation potential in the workplace
Best Practices and the Future of AI in Business
- Fostering a culture of digital innovation
- Ethical considerations and responsible AI adoption
- Adapting to AI-driven shifts in the workplace
Wrap-up and Path Forward
Requirements
- Basic proficiency in computer usage
- Knowledge of standard office software (e.g., Excel, Word, email clients)
- A keen interest in understanding how AI aids business process automation
Target Audience
- Administrative personnel across all departments
- Managers and team leads
- Professionals aiming to integrate AI understanding into daily business operations
Testimonials (1)
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation