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Course Outline

Introduction to Artificial Intelligence in the Corporate Environment

  • Defining AI: Core concepts and real-world business applications.
  • Overview of AI types utilized in enterprises, including chatbots, automation systems, and data analytics.
  • Examining risks, limitations, and ethical considerations.

Practical Applications of AI: Security, Processes, and Communication

  • Automating internal business processes using AI.
  • Enhancing internal and external communication strategies with AI support.
  • Information security: Best practices for the secure use of AI tools.
  • Department-specific use cases and recommended toolsets.

AI and Productivity: Tools That Optimize Work

  • Utilizing AI for the creation of documents, summaries, and presentation materials.
  • Employing AI as an assistant for research, organization, and task planning.
  • Integration with everyday productivity suites such as Google Workspace and Microsoft 365.

Fundamentals of Prompt Engineering

  • Understanding the role and importance of prompts.
  • Constructing effective prompts: The balance of clarity, context, and command.
  • Practical examples applicable to administrative and operational functions.
  • Hands-on exercises utilizing tools like ChatGPT, Gemini, and Copilot.

Best Practices and Planning for AI Adoption

  • Strategies for training teams to ensure safe and strategic AI usage.
  • Establishing clear boundaries and corporate usage policies.
  • Outlining the next steps for scalable adoption across the organization.

Summary and Conclusion

Requirements

  • A foundational understanding of corporate workflows and communication standards.
  • Basic computer literacy.
  • A genuine interest in exploring AI tools for productivity enhancement and strategic application.

Target Audience

  • Administrative staff.
  • Operations professionals.
  • Team leaders and internal support personnel.
 14 Hours

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