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Duration 7 hours
Course Outline
Introduction to Artificial Intelligence
- Distinguishing what AI is from what it is not.
- Exploring core concepts: automation, machine learning, and natural language processing.
- Reviewing practical examples of AI tools applied in daily business operations.
AI Integration in the Workplace
- The advantages of AI in administrative and analytical functions.
- Overview of popular AI-powered productivity tools (including ChatGPT, Copilot, and Bard).
- Case studies highlighting AI usage in finance, logistics, and management support.
Practical Application of ChatGPT
- Drafting professional emails and detailed reports.
- Condensing information and creating structured meeting notes.
- Facilitating brainstorming and idea generation through strategic prompting.
Leveraging Microsoft Copilot for Productivity
- Seamlessly integrating Copilot with Microsoft 365 suites (Word, Excel, Outlook).
- Streamlining document creation and complex data analysis.
- Enhancing collaboration through AI assistance in meetings and presentations.
Automation and Advanced Prompting Strategies
- Techniques for writing effective prompts to ensure accurate AI outputs.
- Developing automation scripts using natural language AI commands.
- Workflow demonstrations for automating repetitive administrative duties.
Responsible AI Usage and Data Privacy
- Recognizing AI limitations and mitigating the risk of over-reliance.
- Protocols for handling sensitive data and safeguarding privacy.
- Navigating ethical AI use and adherence to organizational policies.
Hands-On Practical Sessions
- Simulated exercises utilizing ChatGPT and Copilot.
- Group activities focused on identifying opportunities for automation.
- Developing a personalized action plan for responsible AI adoption.
Summary and Future Steps
Requirements
- Basic proficiency with office suites and digital online tools.
- Regular experience with digital communication in a workplace setting.
- A genuine interest in enhancing productivity through technological advancements.
Target Audience
- Business and non-technical staff across finance, logistics, administration, trading, and similar sectors.
- Managers and team leaders.
- Professionals aiming to utilize AI tools with both safety and efficiency in mind.
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation