Get in Touch

Course Outline

Foundations of Digital Intelligence

  • Defining digital intelligence within the public sector context
  • Key elements: tools, literacy, data, and ethics
  • Digital capability frameworks and maturity models

Public Sector Applications

  • Instances of digital intelligence in policy formulation and service provision
  • Case studies from health, transportation, education, and finance sectors
  • Key success factors and associated challenges

Tools for Data Access and Visualization

  • Utilizing dashboards to explore and present data
  • Interacting with government open data portals
  • Popular data visualization platforms: Power BI, Tableau, and Excel

Transforming Data into Insights

  • Converting raw data into actionable decisions
  • Understanding indicators, KPIs, and performance reporting
  • Identifying bias, gaps, and uncertainty in data

Communicating Through Digital Intelligence

  • Constructing narratives supported by evidence and data
  • Aiding senior decision-makers and stakeholders
  • Ensuring ethical use of visualizations and digital stories

Planning for Digital Maturity

  • Evaluating current digital capabilities
  • Establishing goals for data literacy and tool adoption
  • Strategies for internal collaboration and upskilling

Recap and Future Actions

Requirements

  • General proficiency with public sector information systems
  • Basic comprehension of digital tools and data management
  • Practical experience in roles involving program or policy analysis, reporting, or service delivery

Target Audience

  • Policy and program analysts
  • Digital transformation teams
  • Public sector professionals utilizing data to inform decisions
 7 Hours

Number of participants


Price per participant

Testimonials (3)

Upcoming Courses

Related Categories