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Duration 21 hours
Course Outline
🔹 Module 1 – Introduction to Dynamics 365 Business Central (BC)
- Overview of the Microsoft Dynamics 365 BC ERP platform
- Essential modules and core system capabilities
- Basic navigation and user interface exploration
🔹 Module 2 – Warehouse Management Fundamentals in Business Central
- WMS concepts within the broader ERP environment
- Setting up warehouse structures, zones, bins, and units of measure
- Managing inbound and outbound processes: receiving, storage, and dispatch
- Handling inventory operations, including cycle counting and internal transfers
🔹 Module 3 – Integration with Warehouse Insight
- Introduction to Warehouse Insight and its connectivity with BC
- Configuration and operation using mobile devices and barcode scanners
- Practical execution of operations using handheld devices (e.g., Datalogic, Zebra, Honeywell)
- Supported activities: receiving, picking, put-away, packing, and shipping
- Maintaining a consistent interface across diverse warehouse setups
🔹 Module 4 – License Plating and Advanced Traceability
- Understanding the concept of License Plate Numbers (LPN)
- Creation and management of LPs for pallets, boxes, and containers
- Label printing and archiving of related reports
- Tracking mixed items using unique LPNs
- Enhancing precision and reducing manual scanning efforts
🔹 Module 5 – Equipment Calibration and Quality Support
- Incorporating quality control procedures into the WMS
- Monitoring calibration schedules and equipment condition
- Documenting inspections and non-conformities within the ERP
- Generating alerts for maintenance and calibration requirements
🔹 Module 6 – Test Request (ST) and Custom Operational Workflows
- Structuring the Test Request (ST) process in Business Central
- Automating approval chains and notifications (optionally via Power Platform)
- Utilizing dashboards and reporting tools to monitor test and equipment status
🔹 Module 7 – Best Practices, Configuration & Troubleshooting
- Recommended standards for warehouse and LPN configuration
- Defining user roles and access controls
- Considering version compatibility and upgrade paths (e.g., moving to v23)
- Resolving common issues and troubleshooting strategies
- Connecting with other Microsoft ecosystem tools like Power BI and Power Automate
Summary and Next Steps
Requirements
- Practical experience with ERP or WMS platforms
- A solid grasp of inventory and warehouse operational flows
- Knowledge of tools within the Microsoft ecosystem, such as Power Platform and Power BI
Target Audience
- Warehouse managers and logistics experts
- ERP system administrators and consultants
- Operations and quality assurance professionals
