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Course Outline
Introduction to Windows Admin Center
- An overview of Windows Admin Center and its underlying architecture
- Connecting to and managing Windows workstations
- Exploring roles and capabilities relevant to workstation management
PowerShell Fundamentals for Technicians
- Understanding the PowerShell interface, syntax, and execution policies
- Utilizing cmdlets and pipelines for essential workstation management
- Creating and executing simple PowerShell scripts
Remote Management and Automation
- Managing remote workstations using PowerShell Remoting
- Executing remote commands via Windows Admin Center
- Managing sessions, credentials, and addressing security considerations
Working with WMI and CIM
- Grasping the role of WMI and CIM in system administration
- Querying system information from remote computers
- Automating system configurations and updates through WMI/CIM
Integrating with Intune and Autopilot (User Perspective)
- An overview of Intune and Autopilot for workstation deployment and policy management
- Viewing and verifying device compliance and configuration
- Troubleshooting and reporting at the end-user level
Practical Lab: Remote Administration Scenarios
- Executing PowerShell scripts to gather system information remotely
- Automating updates, restarts, and diagnostic processes
- Testing connectivity and troubleshooting PowerShell Remoting issues
Best Practices and Security
- Ensuring secure connections and appropriate user permissions
- Common pitfalls and troubleshooting tips
- Optimizing performance for remote management
Summary and Next Steps
Requirements
- A solid understanding of Windows operating systems and workstation environments
- Hands-on experience in daily computer support or IT operations
- Basic familiarity with command-line interfaces
Target Audience
- IT support technicians
- Helpdesk and field service personnel
- Technical staff tasked with workstation management
7 Hours
Testimonials (2)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
