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 Duration 28 hours

Course Outline

1. Guiding Principles

Understand the key principles of user-centred design.

Explore the introduction of ISO9241 as a critical standard in the field of usability.

Clarify the distinctions between usability and user experience.

Learn to confidently identify user needs and goals.

2. User Research

Identify the proper components of use.

Develop effective methods for interviewing your target audience.

Distinguish between observation and interpretation.

Collect and analyze qualified user data.

Develop robust research techniques and methods.

3. Illustrating the Context of Use

Identify the potential users of your product or system.

Create product personas and interpret their needs.

Explain the principle of Hick’s Law regarding the relationship between the number of interface choices and cognitive load.

Manage and articulate the elements of user stories.

4. Measuring Usability

Define usability in terms of effectiveness, efficiency, and satisfaction.

Leverage behavioral data to evaluate design concepts.

Utilize A/B testing to select between design alternatives.

Explain the value of iterative design.

5. Information Architecture

Transform disorganized information into a structured experience.

Create an effective flow between the user and the product or service.

Organize, structure, and label content, functions, and features.

Compare implementation models, mental models, and conceptual models.

6. Interaction Design

Confidently describe various user interface design patterns.

Select appropriate interactive controls for user interface design.

Understand the concept of progressive disclosure.

Differentiate between interaction design and information architecture.

Recognize the importance of consistency in user interface design.

7. Visual Design

Create user interface designs that leverage universal visual design principles.

Identify effective and ineffective page layouts.

Select the correct interactive controls in user interface design.

Enhance research insights using eye-tracking methodology.

8. Interface Prototyping

Select among different prototyping types, such as paper and electronic.

Describe the differences between prototypes and sketches.

Explore multiple design solutions before finalizing a specific approach.

Practically sketch paper prototypes.

9. Usability Evaluation

Recall Jakob Nielsen’s Usability Heuristics and other usability principles.

Identify various types of usability evaluation.

Document data from usability evaluations.

Assess system usability by applying usability heuristics.

Requirements

No specific prerequisites are required to participate in this course.

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