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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Gaining a clear understanding of the UAT concept

  • Recognising the significance of UAT within the software development lifecycle

Content:

  • What is UAT and why does it matter?

  • The role of UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Knowledge check (Quiz)

  • Hands-on exercises

2. UAT Components

  • Test environments (overview, common issues, and checklists)

  • Test data (types and preparation)

  • Test scenarios (types and structure)

  • Defects (definition, reporting, and prioritisation)

  • Knowledge check (Quiz)

3. UAT Planning

Learning Objectives:

  • Understanding the phases involved in UAT preparation

Content:

  • Defining the scope and testing objectives for UAT

  • Identifying key stakeholders and roles

  • Setting up the test environment and preparing test data

  • Establishing entry and exit criteria

  • Practical exercise

  • Knowledge check (Quiz)

  • Open discussion (Q&A)

4. UAT Execution

Learning Objectives:

  • Comprehending the testing process

  • Collaborating effectively with development teams

Content:

  • The workflow for test execution

  • Recording test results and logging defects

  • Communication and collaboration strategies

  • Managing testing cycles

  • Knowledge check (Quiz)

  • Open discussion (Q&A)

5. UAT Completion and Reporting

Learning Objectives:

  • Defining success criteria

  • Preparing the final report

Content:

  • Criteria for completing UAT

  • Generating reports and summaries

  • The sign-off and handover procedure

  • Knowledge check (Quiz)

  • Open discussion (Q&A)

6. Tools and Templates

Learning Objectives:

  • Becoming familiar with UAT tools

  • Utilising templates effectively

Content:

  • Overview of common tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Examples of templates for test cases, defects, and reports

  • Practical exercise: running a UAT cycle using the introduced tools

  • Knowledge check (Quiz)

  • Open discussion (Q&A)

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous requirements

  • Ensuring sufficient test coverage

Content:

  • Common challenges (communication gaps, test environment issues)

  • Recommended best practices

  • Avoiding typical UAT pitfalls

  • Knowledge check (Quiz)

  • Open discussion (Q&A)

8. Review and Final Discussion

Learning Objectives:

  • Reviewing course content to reinforce learning

Content:

  • Key takeaways and summary

  • Final assessment

  • Open discussion (Q&A)

Requirements

A laptop with internet connectivity

Participants will benefit from a general understanding of the business processes, applications, or systems they interact with.

No programming, software development, or advanced technical knowledge is necessary.

Target Audience: Business users of the application, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams that work closely with the business.

 14 Hours

Number of participants


Price per participant

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