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Duration 7 hours
Course Outline
The Forward Deployed Model
- Origins of the role at Palantir
- Forward deployed teams at OpenAI, Anthropic and services firms
- How the role differs from consulting and solutions architecture
- What forward deployed engineers are measured on
The Deployment Gap
- Why pilots stall before production
- Capability versus organisational readiness
- Symptoms of a deployment that will not scale
- The cost of a stalled pilot
The Engagement Lifecycle
- Discover, prototype, validate, go live, scale
- Entry and exit criteria for each stage
- Agreeing cadence and decision rights with the customer
- Documenting assumptions and open questions
Operating Inside the Customer
- Stakeholder mapping from users to executives
- Access requests, security review and environment constraints
- Building trust with technical and business teams
- Managing expectations when scope moves
Outcomes, Handover and Scale
- Defining success in the customer's own metrics
- Handover to internal engineering and platform teams
- Turning repeated work into reusable assets
- Writing up failure patterns for the next engagement
Requirements
- Experience delivering software, data, or integration work in a professional environment
- Working familiarity with cloud platforms and API-based integration
- Some exposure to customer-facing technical work
Audience
- Engineers moving into a forward deployed engineering role
- Solutions architects and technical consultants
- Delivery leads and engineering managers building an embedded practice
- Product engineers who will work directly with enterprise customers
