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Duration 7 hours
Course Outline
Introduction to AI in the Workplace
- Gaining insight into artificial intelligence and generative AI
- The role of AI in reshaping modern office operations
- Overview of common AI tools and their business applications
- Assessing benefits, constraints, and realistic expectations
Crafting Effective AI Prompts
- Core principles of prompt engineering
- Organising prompts to achieve optimal results
- Iterating to refine and improve AI outputs
- Hands-on techniques and practical prompt-writing exercises
AI Security, Privacy, and Responsible Usage
- Safeguarding sensitive and confidential data
- Navigating data privacy considerations
- Adopting responsible and ethical AI practices
- Identifying AI bias, inaccuracies, and hallucinations
Optimising Microsoft Word with AI
- Drafting and refining documents
- Condensing and restructuring content
- Enhancing grammar, tone, and clarity
- Generating reports, correspondence, and meeting notes
Leveraging AI in Microsoft Excel
- Analyzing and condensing data
- Formulating expressions with AI support
- Uncovering trends and actionable insights
- Streamlining repetitive spreadsheet activities
Elevating Communication with AI in Outlook
- Composing professional emails
- Summarising email threads and conversations
- Drafting meeting agendas and follow-up communications
- Optimising inbox management and productivity
Developing Superior Presentations with AI in PowerPoint
- Generating structured presentation outlines
- Creating slide content and accompanying speaker notes
- Enhancing presentation design and flow
- Producing compelling business presentations with greater efficiency
Recognising AI's Limitations
- Identifying tasks where AI excels
- Detecting common errors and validating AI-generated content
- Situations requiring human judgement and oversight
- Emerging trends and future opportunities for AI in the workplace
Requirements
There are no prerequisites for this course.