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 Duration 7 hours

Course Outline

Introduction to AI in the Workplace

  • Gaining insight into artificial intelligence and generative AI
  • The role of AI in reshaping modern office operations
  • Overview of common AI tools and their business applications
  • Assessing benefits, constraints, and realistic expectations

Crafting Effective AI Prompts

  • Core principles of prompt engineering
  • Organising prompts to achieve optimal results
  • Iterating to refine and improve AI outputs
  • Hands-on techniques and practical prompt-writing exercises

AI Security, Privacy, and Responsible Usage

  • Safeguarding sensitive and confidential data
  • Navigating data privacy considerations
  • Adopting responsible and ethical AI practices
  • Identifying AI bias, inaccuracies, and hallucinations

Optimising Microsoft Word with AI

  • Drafting and refining documents
  • Condensing and restructuring content
  • Enhancing grammar, tone, and clarity
  • Generating reports, correspondence, and meeting notes

Leveraging AI in Microsoft Excel

  • Analyzing and condensing data
  • Formulating expressions with AI support
  • Uncovering trends and actionable insights
  • Streamlining repetitive spreadsheet activities

Elevating Communication with AI in Outlook

  • Composing professional emails
  • Summarising email threads and conversations
  • Drafting meeting agendas and follow-up communications
  • Optimising inbox management and productivity

Developing Superior Presentations with AI in PowerPoint

  • Generating structured presentation outlines
  • Creating slide content and accompanying speaker notes
  • Enhancing presentation design and flow
  • Producing compelling business presentations with greater efficiency

Recognising AI's Limitations

  • Identifying tasks where AI excels
  • Detecting common errors and validating AI-generated content
  • Situations requiring human judgement and oversight
  • Emerging trends and future opportunities for AI in the workplace

Requirements

There are no prerequisites for this course.

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