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Course Outline
Foundamentals of AI in Human Resources
- An overview of AI capabilities pertinent to HR, including LLMs, automation, and data analytics
- Exploration of prevalent HR use cases and their potential impact
- Strategies for assessing organizational readiness and defining the scope for AI pilots
Responsible AI, Privacy, and Regulatory Compliance in HR
- Core principles of data privacy and the appropriate handling of personal data in HR contexts
- Addressing bias, ensuring fairness, and navigating legal frameworks in recruitment and performance assessment
- Establishing governance, approval processes, and documentation standards for AI initiatives in HR
Practical Prompting and Generative AI Workflows for HR
- Developing prompts for creating job descriptions, summarizing candidate profiles, and drafting offer letters
- Using templates and prompt structures for HR communications and policy documentation
- Refining prompts, validating outputs, and implementing human-in-the-loop review mechanisms
Process Automation and Workflow Design
- Architecting end-to-end workflows that combine LLMs, spreadsheets, and HR Information Systems (HRIS)
- Automating routine tasks such as interview coordination, answering FAQs, and managing onboarding checklists
- Introduction to integration patterns using APIs and low-code platforms
People Analytics and AI-Enhanced Decision Making
- Leveraging AI for workforce insights, including predicting attrition, analyzing skills gaps, and suggesting learning paths
- Interpreting AI model outputs and effectively communicating insights to key stakeholders
- Defining KPIs and evaluating the Return on Investment (ROI) of HR AI initiatives
Change Management and Implementation Strategy
- Forming cross-functional teams and developing stakeholder engagement approaches
- Planning pilot phases, defining rollout stages, and preparing HR teams for adoption
- Addressing operational needs such as monitoring, maintenance, and continuous optimization
Practical Workshop: Developing an AI-Driven HR Solution
- Group exercise: identifying a specific problem, designing a solution, and building the necessary prompts and workflows
- Presenting solutions for peer review, incorporating ethical and operational feedback
- Outlining next steps and providing templates for pilot execution
Conclusion and Future Directions
Requirements
- Foundational knowledge of HR procedures and key terminology
- Proficiency in using spreadsheets and web-based applications
- A keen interest in the ethical and practical application of AI within HR
Target Audience
- HR Managers and HR Business Partners
- Professionals in Talent Acquisition and People Operations
- HR Analysts and People Analytics Specialists
14 Hours