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Duration 14 hours
Course Outline
Introduction to AI in HR
- Key AI capabilities for HR: LLMs, automation, and analytics
- Primary HR use cases and areas of impact
- Evaluating readiness and defining the scope for AI pilots
Responsible AI, Privacy, and Compliance in HR
- Fundamentals of data privacy and managing personal data within HR
- Bias, fairness, and legal aspects in recruitment and performance reviews
- Governance, approvals, and documentation for HR AI projects
Practical Prompting and Generative Workflows for HR
- Writing prompts for job descriptions, candidate summaries, and offer letters
- Templates and prompt structures for HR communications and policy drafting
- Prompt refinement, validation, and human-in-the-loop verification
Automation and Process Design
- Creating end-to-end workflows using LLMs, spreadsheets, and HRIS
- Streamlining repetitive tasks: interview scheduling, FAQ responses, onboarding checklists
- Integration approaches with APIs and low-code tools (overview)
People Analytics and AI-Driven Decision Support
- Leveraging AI for workforce analytics: attrition prediction, skills gap analysis, and learning recommendations
- Interpreting model outputs and presenting insights to stakeholders
- Establishing KPIs and measuring ROI for HR AI initiatives
Change Management and Implementation Roadmap
- Forming cross-functional teams and engaging stakeholders
- Pilot planning, rollout phases, and training for HR teams
- Operational aspects: monitoring, maintenance, and continuous improvement
Hands-on Workshop: Design an AI-Enabled HR Use Case
- Group exercise: identifying a problem, designing a solution, and creating prompts/workflows
- Presentations and peer review focusing on ethical and operational feedback
- Next steps and templates for pilot execution
Summary and Next Steps
Requirements
- A solid grasp of core HR processes and standard terminology
- Proficiency with web applications and spreadsheets
- A commitment to using AI in HR with a focus on practicality and ethical awareness
Target Audience
- HR managers and HR business partners
- Professionals in talent acquisition and people operations
- HR analysts and people analytics practitioners
