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Course Outline

Foundamentals of AI in Human Resources

  • An overview of AI capabilities pertinent to HR, including LLMs, automation, and data analytics
  • Exploration of prevalent HR use cases and their potential impact
  • Strategies for assessing organizational readiness and defining the scope for AI pilots

Responsible AI, Privacy, and Regulatory Compliance in HR

  • Core principles of data privacy and the appropriate handling of personal data in HR contexts
  • Addressing bias, ensuring fairness, and navigating legal frameworks in recruitment and performance assessment
  • Establishing governance, approval processes, and documentation standards for AI initiatives in HR

Practical Prompting and Generative AI Workflows for HR

  • Developing prompts for creating job descriptions, summarizing candidate profiles, and drafting offer letters
  • Using templates and prompt structures for HR communications and policy documentation
  • Refining prompts, validating outputs, and implementing human-in-the-loop review mechanisms

Process Automation and Workflow Design

  • Architecting end-to-end workflows that combine LLMs, spreadsheets, and HR Information Systems (HRIS)
  • Automating routine tasks such as interview coordination, answering FAQs, and managing onboarding checklists
  • Introduction to integration patterns using APIs and low-code platforms

People Analytics and AI-Enhanced Decision Making

  • Leveraging AI for workforce insights, including predicting attrition, analyzing skills gaps, and suggesting learning paths
  • Interpreting AI model outputs and effectively communicating insights to key stakeholders
  • Defining KPIs and evaluating the Return on Investment (ROI) of HR AI initiatives

Change Management and Implementation Strategy

  • Forming cross-functional teams and developing stakeholder engagement approaches
  • Planning pilot phases, defining rollout stages, and preparing HR teams for adoption
  • Addressing operational needs such as monitoring, maintenance, and continuous optimization

Practical Workshop: Developing an AI-Driven HR Solution

  • Group exercise: identifying a specific problem, designing a solution, and building the necessary prompts and workflows
  • Presenting solutions for peer review, incorporating ethical and operational feedback
  • Outlining next steps and providing templates for pilot execution

Conclusion and Future Directions

Requirements

  • Foundational knowledge of HR procedures and key terminology
  • Proficiency in using spreadsheets and web-based applications
  • A keen interest in the ethical and practical application of AI within HR

Target Audience

  • HR Managers and HR Business Partners
  • Professionals in Talent Acquisition and People Operations
  • HR Analysts and People Analytics Specialists
 14 Hours

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