Configuration Management Training in BRICS Corporate Offsite Training Venues

This instructor-led live training in BRICS Corporate Offsite Training Venues (online or onsite) is tailored for system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and utilize it for infrastructure management.

By the end of this training, participants will be able to:

• Learn about Microsoft Endpoint Configuration Manager and how it works.
• Understand and configure discovery methods.
• Configure MECM client policies.

Learning Outcomes: Grasp the fundamental concepts of Ansible Gain skills to install and set up Ansible Examine the essential components of Ansible: Playbooks, Modules, and Inventory Carry out automation tasks leveraging Ansible Run Ansible Playbooks to administer and automate remote servers

This instructor-led, live training in BRICS Corporate Offsite Training Venues (online or onsite) is designed for DevOps engineers, developers, and SysOps administrators who want to leverage the tools and features of the Ansible project to advance their organization's IT infrastructure and processes.

Additionally, participants can use this opportunity to perform complex Ansible implementations for large-scale applications while utilizing its open-source Tower for optimized DevOps management and collaboration.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Establish a centralized system for DevOps management using Ansible project features.
• Operate automation tools and advanced resources of Ansible to achieve a CI/CD approach.
• Execute improved SysOps methods using Ansible's collaborative features for managing larger teams.
• Enhance the execution of DevOps tasks within the organization and optimize existing processes.
• Integrate Ansible with external platforms and leverage other Ansible tools to benefit the organization.

This instructor-led, live training conducted in BRICS Corporate Offsite Training Venues (online or onsite) is designed for system operators and administrators who wish to use Foreman and Katello to manage and monitor their servers and infrastructures.

By the end of this training, participants will be able to:

• Set up Foreman to automate provisioning and configuration of systems.
• Install Katello to implement its content management features to create, organize, and manage repositories.
• Track infrastructure changes using Foreman's reporting and monitoring features.

This instructor-led live training, conducted BRICS Corporate Offsite Training Venues (online or onsite), is aimed at system administrators looking to utilize Microsoft SCCM for infrastructure management.

By the end of this training, participants will be able to:

• Use the Configuration Manager console for infrastructure management.
• Configure public key infrastructures to secure Microsoft SCCM.
• Perform advanced application deployment and troubleshooting.

Zammad is a contemporary, web-based, open-source helpdesk and customer support platform. It consolidates tickets from email, chat, phone, and social media into a unified queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow that ensures customer data remains within your own infrastructure.

This instructor-led, live training (available online or onsite) is designed for intermediate support managers and system administrators looking to adopt Zammad as a self-hosted, data-sovereign ticketing system in place of cloud-based helpdesk platforms.

Upon completing this training, participants will be able to:

• Install Zammad using packages or Docker with PostgreSQL.
• Configure email, chat, and API channels for incoming tickets.
• Design workflows, escalation paths, and SLA timers.
• Establish role-based access controls, groups, and organizations.
• Integrate with knowledge bases, reporting tools, and webhooks.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical practice.
• Hands-on implementation in a live lab environment.

Customization Options

• To arrange customized training for this course, please contact us directly.