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 Duration 14 hours

Course Outline

Introduction to ProWatch

  • Overview of system architecture and design.
  • Examination of software and hardware components.
  • Understanding licensing models and editions.

Installation and Setup

  • Deploying ProWatch server and client applications.
  • Configuring and initializing the database.
  • Establishing network and hardware connectivity.

User and Access Management

  • Creation and maintenance of user accounts.
  • Setting up access permissions and operational schedules.
  • Managing badges and digital credentials.

Hardware and Door Configuration

  • Adding and configuring controllers and door readers.
  • Setting up alarm points and output devices.
  • Implementing advanced door logic rules.

Monitoring and Incident Response

  • Utilizing live monitoring dashboards.
  • Processing alarms and acknowledgments.
  • Generating incident reports and managing escalations.

Integration Capabilities

  • Connecting with CCTV and video management systems.
  • Integrating intrusion detection systems.
  • Linking with third-party applications.

Maintenance and Troubleshooting

  • Performing database maintenance and backups.
  • Optimizing system performance.
  • Identifying common issues and applying resolutions.

Summary and Next Steps

Requirements

  • Foundational understanding of enterprise-level security systems.
  • Prior experience with access control or building management systems.
  • Basic knowledge of network infrastructure.

Target Audience

  • Security administrators and access control specialists.
  • IT and network professionals supporting security infrastructure.
  • Corporate security consultants.

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