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Course Outline

Introduction to Generative AI and Prompt Engineering

  • Understanding generative AI and how it distinguishes itself from traditional automation
  • The critical role of prompt engineering in determining the quality of AI outputs
  • A survey of the current landscape of tools for text, image, audio, and video generation
  • Identifying where prompt engineering delivers tangible business value

Foundations of AI Models for Text and Image Generation

  • Explaining the mechanics of large language models and diffusion models in accessible terms
  • Differentiating between training data, fine-tuning, and prompting
  • Understanding the capabilities and limitations of pre-trained models
  • How model architecture influences effective prompt writing

Comparing Leading AI Assistants

  • Microsoft Copilot: leveraging strengths in Microsoft 365 integration (Word, Excel, Outlook, Teams), enterprise data grounding, while noting limitations in creative range and reasoning depth
  • Google Gemini: utilizing native multimodality, Workspace integration, and real-time search grounding, while addressing challenges in consistency, regional availability, and complex instruction-following
  • ChatGPT: benefiting from a mature ecosystem, custom GPTs, DALL-E image generation, and voice mode, while considering constraints on factual reliability without grounding and premium feature limits
  • Claude: excelling in long-context handling, nuanced reasoning, and long-form analysis, while acknowledging limitations in tool ecosystem breadth and image generation
  • Selecting the most appropriate tool based on specific tasks, target audiences, or compliance requirements
  • A comparative walkthrough testing the same prompt across all four assistants

Principles of Effective Prompt Design

  • Establishing clarity, specificity, and context as the core pillars of successful prompting
  • Structuring instructions, tone, format, and constraints effectively
  • Identifying common beginner errors and strategies to avoid them
  • Techniques for iterating from a basic prompt to a high-performing one

Zero-Shot, One-Shot, and Few-Shot Prompting

  • Distinguishing between zero-shot, one-shot, and few-shot approaches and determining when to use each
  • Interpreting model behaviour and adjusting examples accordingly
  • Teaching a model new tasks using a small number of well-selected samples
  • Practical exercises across ChatGPT, Copilot, Gemini, and Claude

Advanced Prompt Engineering Techniques

  • Using conditional and context-aware prompts to achieve nuanced results
  • Applying style transfer, persona prompting, and creative direction
  • Leveraging chain-of-thought and step-by-step reasoning in prompts
  • Strategies to minimise hallucinations, ambiguity, and bias in AI responses

Few-Shot Fine-Tuning Without Code

  • Understanding few-shot fine-tuning and how it contrasts with full model training
  • Adapting models to niche tasks through example-driven prompting
  • Determining when prompt engineering is sufficient versus when fine-tuning offers better value
  • Evaluating output quality and refining results iteratively

Hyper-Realistic Text Generation

  • Generating text with precise control over tone, voice, and length
  • Creating long-form content, summaries, reports, and structured documents
  • Maintaining coherence across multiple generation steps
  • Combining prompt patterns to achieve repeatable, brand-aligned results

Applying Prompt Engineering to Business Workflows

  • Automating routine drafting, research, and information triage
  • Exploring customer support and chatbot use cases
  • Designing reusable prompt templates for teams without the need for retraining
  • Implementing quality control, escalation logic, and human-in-the-loop checkpoints

Image Generation and Manipulation

  • Comparing features and outputs of DALL-E, Stable Diffusion, MidJourney, and Leonardo AI
  • Crafting prompts that control style, composition, lighting, and subjects
  • Utilising negative prompts, weighting, and iterative refinement techniques
  • Performing image-to-image transformations and edits via prompts

Audio and Speech with AI

  • Generating natural-sounding speech from text inputs
  • Understanding voice cloning and synthesis concepts
  • Exploring applications in training content, accessibility, and marketing

Video Content Creation with Generative AI

  • Reviewing current text-to-video tools and their realistic capabilities
  • Developing scripts and storyboards using prompt sequences
  • Synthesising AI-generated text, images, audio, and video into cohesive assets
  • Editing and refining AI-produced video content

Multimodal AI and Integrated Workflows

  • Understanding how multimodal models unify reasoning across text, image, audio, and video
  • Building end-to-end content pipelines without coding
  • Examining real-world case studies from marketing, design, training, and advertising

Ethics, Responsible Use, and Future Trends

  • Addressing bias, copyright, attribution, and content moderation
  • Considering privacy and data protection when using generative platforms
  • Maintaining disclosure, transparency, and trust with end customers
  • Monitoring emerging tools, models, and trends over the next 12 months

Requirements

Intended Audience

Marketing, communications, and creative professionals seeking to adopt AI-assisted content creation. Business operations and customer-facing teams aiming to automate routine interactions using prompt-driven solutions. Complete beginners with no prior experience in AI or programming who are looking for a structured, tool-centric entry point into the world of generative AI.

 21 Hours

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