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 Duration 14 hours

Course Outline

Day 1: Workflows and AI Integration

    Introduction

    • Determining when to automate, when to use AI steps, and when to deploy agents
    • Understanding n8n in context: cloud vs. self-hosted options and their impact on data privacy

    n8n Fundamentals

    • Core concepts: workflows, nodes, triggers, and execution cycles
    • Visual data mapping between nodes via drag-and-drop, eliminating the need for syntax coding
    • Diagnosing and resolving issues by reviewing execution logs

    Integrating Apps and Data

    • Setting up webhooks and form-based triggers
    • Utilizing nodes for spreadsheets, email, and calendar services
    • Managing credentials and authentication for external APIs
    • Detailed walkthrough of the HTTP Request node

    Implementing AI Steps

    • Adding AI models to existing workflows
    • Crafting prompts to ensure reliable outputs
    • Generating structured data and automatically correcting malformed responses
    • Extracting and classifying information from emails, forms, and documents

    Decision Logic and Actions

    • Implementing branching logic using If and Switch nodes
    • Incorporating human-in-the-loop approval steps before critical actions
    • Writing results to spreadsheets and dispatching notifications

    Practical Lab: Building Your First End-to-End Workflow

    • Transforming incoming requests into classified, recorded, and routed outcomes

    Day 2: Agents and Operational Management

      Understanding Agents

      • Defining agent components: models, memory, and tools
      • Strategic choice between fixed workflows and dynamic agents
      • Granting agents secure access to corporate documents and spreadsheets

      Action-Oriented Agents

      • Differentiating between read-only and write-capable tools
      • Establishing system prompt rules: enforcing required fields, preventing data hallucination, and avoiding duplicate records
      • Stress-testing agents by simulating failure scenarios

      Communication Channels

      • Deploying chat interfaces for internal team use
      • Integrating agents with specific messaging platforms

      Ensuring Reliability

      • Configuring error workflows, retry mechanisms, and alert notifications
      • Analyzing logs and execution history for insights
      • Managing costs associated with model usage and executions

      Data Privacy and Security

      • Auditing data flow when external models are invoked
      • Demonstration of self-hosting and local model deployment options
      • Reviewing a privacy checklist with IT and legal stakeholders

      Leveraging AI for Workflow Development

      • Using AI assistants to draft initial workflow structures
      • Critical review of node functions, data sources, and edge case handling

      Final Project and Path Forward

      • Participants complete and present a personalized workflow featuring an AI step and an agent integrated with their specific business process
      • Developing a maintenance plan and identifying future automation opportunities

      Key Deliverable: A functional workflow including an AI step, a data-connected agent, robust error handling, and a comprehensive review checklist.

      Requirements

      • No prior programming experience is necessary
      • Basic familiarity with web applications and spreadsheet software
      • Identification of one repetitive process within your current workflow for practical application

      Target Audience

      • Professionals in business operations and customer-facing roles
      • Team leaders and process owners
      • Non-technical staff aiming to build automations and AI agents using company data

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