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 Duration 21 hours

Course Outline

Module 1: ISO 9001 – Interpreting the Standard

  • Introduction to Quality Management Principles
  • Structure and clause overview of ISO 9001
  • Essential terms and definitions
  • Process approach and risk-based thinking
  • In-depth analysis of ISO 9001:2015 requirements
  • Applying requirements to real business contexts
  • Guidance on documentation and implementation

Module 2: ISO 9001 – Internal Auditor Training

  • Role and duties of an internal auditor
  • Planning and preparing for audits
  • Conducting opening and closing sessions
  • Interview techniques and gathering evidence
  • Classifying and reporting nonconformities
  • Drafting effective audit reports
  • Following up on corrective actions
  • Practical audit simulations using case studies

Module 3: ISO 27001 – Interpreting the Standard

  • Basics of Information Security Management Systems (ISMS)
  • Core concepts and principles of ISO 27001
  • Comprehensive review of ISO 27001:2022 clauses and Annex A controls
  • Methodologies for risk assessment and treatment
  • Statement of Applicability (SoA) and documentation needs
  • Navigating implementation challenges and best practices

Module 4: ISO 27001 – Internal Auditor Training

  • Techniques for auditing information security controls
  • Planning and executing internal ISMS audits
  • Collecting evidence in digital environments
  • Reporting information security nonconformities
  • Follow-up processes and continuous improvement
  • Audit role-plays based on realistic ISMS scenarios

Summary and Next Steps

Requirements

  • A solid grasp of fundamental business processes
  • Basic familiarity with quality or information security concepts
  • A keen interest in compliance, auditing, or management systems

Target Audience

  • Quality assurance specialists
  • Information security managers
  • Internal auditors and compliance officers

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