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Course Outline

Introduction to Hermes Agent

  • Understanding what Hermes Agent is and how it supports business automation.
  • Distinctions between AI agents and standard chat tools.
  • Core concepts including tasks, memory, context, and reusable skills.
  • Common business use cases and anticipated benefits.

Getting Started with the Platform

  • Preparing the environment and fulfilling access requirements.
  • Setting up Hermes Agent and reviewing key configuration options.
  • Navigating the interface and executing basic actions.

Planning Effective Agent Workflows

  • Identifying tasks suitable for automation.
  • Defining workflow goals, inputs, and expected outputs.
  • Mapping simple business processes for agent support.

Building Your First Workflow

  • Creating a simple workflow for a specific business scenario.
  • Writing clear instructions and refining prompts.
  • Testing outputs and enhancing reliability.
  • Saving useful steps as reusable skills.

Using Memory, Context, and Skills

  • Managing context to ensure the agent performs tasks effectively.
  • Utilising memory appropriately across repeated tasks.
  • Organising and reusing skills for consistency and efficiency.

Connecting Hermes Agent to Business Tools

  • Integrating with communication, productivity, and work management tools.
  • Using documents and external data sources within workflows.
  • Managing permissions and access securely.

Practical Automation Use Cases

  • Automating routine support and internal service tasks.
  • Assisting with reporting, summaries, and research workflows.
  • Designing reusable workflows to boost team productivity.

Monitoring and Improving Results

  • Reviewing workflow performance and output quality.
  • Troubleshooting weak or inconsistent results.
  • Enhancing workflows through improved instructions, context, and testing.

Governance and Team Adoption

  • Applying data privacy and responsible use practices.
  • Establishing team guidelines and change control procedures.
  • Planning a pilot rollout and identifying next steps.

Wrap-Up and Action Planning

  • Reviewing key concepts and practical lessons learned.
  • Selecting the best candidate processes for automation.
  • Creating a realistic action plan for continued adoption.

Requirements

  • Foundational understanding of AI assistants and workflow automation concepts.
  • Experience in using common business applications, web tools, or team collaboration platforms.
  • Basic computer proficiency and comfort with browser-based applications.

Audience

  • Business users seeking to automate repetitive tasks using AI agents.
  • Team leads and operations staff exploring AI-enabled workflows.
  • Technical professionals requiring a practical introduction to Hermes Agent.
 14 Hours

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