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Course Outline

Introduction to Enterprise AIOps Platforms

  • Evolution of enterprise observability and AIOps
  • Role of Splunk, Moogsoft, and Dynatrace in the AIOps ecosystem
  • Comparison of capabilities: strengths, integrations, and use cases

Leveraging Splunk for AIOps

  • Ingesting metrics, logs, and events from various sources
  • Building searches, dashboards, and alerts for real-time insights
  • Utilizing Splunk ITSI for anomaly detection and service health scoring

Operational Intelligence with Moogsoft

  • Architecture and deployment of Moogsoft AIOps
  • Noise reduction, deduplication, and alert correlation
  • Incident workflow automation and enrichment

End-to-End Observability with Dynatrace

  • Deployment of OneAgent and auto-discovery of services
  • Davis AI for root cause detection and predictive problem alerts
  • Cloud-native monitoring, SLOs, and service flow analytics

Integrating Splunk, Moogsoft, and Dynatrace

  • Cross-platform data integration and APIs
  • Unified incident management and escalation paths
  • Centralizing insights via dashboards and alert pipelines

Designing Scalable AIOps Workflows

  • Implementing self-healing automation across toolchains
  • Defining KPIs and reporting for AIOps performance
  • Governance, access control, and audit compliance

Case Studies and Enterprise Use Scenarios

  • Real-world examples from finance, telecom, and retail sectors
  • Evaluating ROI from AIOps adoption
  • Planning phased rollout and change management

Summary and Next Steps

Requirements

  • Prior experience with IT operations or monitoring platforms
  • Familiarity with enterprise observability workflows
  • Foundational understanding of alerting, metrics, and logging

Target Audience

  • IT managers tasked with ensuring service reliability
  • Enterprise monitoring and observability teams
  • Operations architects and infrastructure leadership
 14 Hours

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