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 Duration 14 hours

Course Outline

Foundations, Social Engineering, and the Work Environment

Cybersecurity Basics for Employees

  • Understanding threats: The nature of cybersecurity and why every employee’s role is critical.

  • Digital hygiene and password management: Creating robust passwords, utilizing password managers, and adhering to the "unique password per service" principle.

  • Clear desk and clear screen policies: Ensuring physical information security within office spaces.

Phishing and Social Engineering – Identifying Threats

  • The psychology behind attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).

  • Anatomy of phishing: Analyzing message headers, hidden links, and malicious attachments (through exercises based on real-world examples).

  • Additional attack vectors: Vishing (voice phishing) and Smishing (SMS phishing).

Secure Remote and Mobile Work

  • Network security: The risks of public Wi-Fi networks (in cafes, transit) and the proper use of VPNs.

  • Device protection: Implementing disk encryption, screen locks, and avoiding unverified USB drives.

  • Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and ensuring data separation.


Tools, Legal Compliance, and Incident Response

Cybersecurity within the Microsoft 365 Ecosystem

  • Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for secure account access.

  • Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint (avoiding "anyone with the link" access).

  • Communication and collaboration: Secure usage of Microsoft Teams, including inviting external guests and controlling shared files.

Personal Data Protection and GDPR in Practice

  • Information classification: Distinguishing between public, confidential, sensitive, and personal data.

  • GDPR in daily operations: Preventing common mistakes that lead to personal data breaches (e.g., misdirected emails, failure to use BCC).

  • Data sharing and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.

Responding to Security Incidents

  • Identifying incidents: Recognizing breaches (e.g., lost devices, ransomware infections, accidental phishing clicks).

  • Reporting protocols: Determining who to notify and within what timeframe (involving the IT Helpdesk, Security Officer, and Data Protection Officer).

  • Key response principles: Isolating affected devices from the network, maintaining composure, and avoiding unauthorized "fixes" or deletion of evidence.

Requirements

  • Familiarity with basic computer operations and web browsing.

  • Regular engagement with standard office environments, including email, messaging applications, and document processing.

  • No specialized IT expertise is necessary, as all technical concepts are explained through the lens of business value and routine workflows.

Target Audience

  • All office and administrative staff, as well as mid-level management, across all departments.
  • Highly recommended for hybrid or fully remote workers.
  • Users of the Microsoft 365 ecosystem.

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