Course Outline
Foundations, Social Engineering, and the Work Environment
Cybersecurity Basics for Employees
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Understanding threats: The nature of cybersecurity and why every employee’s role is critical.
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Digital hygiene and password management: Creating robust passwords, utilizing password managers, and adhering to the "unique password per service" principle.
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Clear desk and clear screen policies: Ensuring physical information security within office spaces.
Phishing and Social Engineering – Identifying Threats
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The psychology behind attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
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Anatomy of phishing: Analyzing message headers, hidden links, and malicious attachments (through exercises based on real-world examples).
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Additional attack vectors: Vishing (voice phishing) and Smishing (SMS phishing).
Secure Remote and Mobile Work
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Network security: The risks of public Wi-Fi networks (in cafes, transit) and the proper use of VPNs.
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Device protection: Implementing disk encryption, screen locks, and avoiding unverified USB drives.
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Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and ensuring data separation.
Tools, Legal Compliance, and Incident Response
Cybersecurity within the Microsoft 365 Ecosystem
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Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint (avoiding "anyone with the link" access).
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Communication and collaboration: Secure usage of Microsoft Teams, including inviting external guests and controlling shared files.
Personal Data Protection and GDPR in Practice
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Information classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily operations: Preventing common mistakes that lead to personal data breaches (e.g., misdirected emails, failure to use BCC).
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Data sharing and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.
Responding to Security Incidents
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Identifying incidents: Recognizing breaches (e.g., lost devices, ransomware infections, accidental phishing clicks).
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Reporting protocols: Determining who to notify and within what timeframe (involving the IT Helpdesk, Security Officer, and Data Protection Officer).
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Key response principles: Isolating affected devices from the network, maintaining composure, and avoiding unauthorized "fixes" or deletion of evidence.
Requirements
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Familiarity with basic computer operations and web browsing.
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Regular engagement with standard office environments, including email, messaging applications, and document processing.
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No specialized IT expertise is necessary, as all technical concepts are explained through the lens of business value and routine workflows.
Target Audience
- All office and administrative staff, as well as mid-level management, across all departments.
- Highly recommended for hybrid or fully remote workers.
- Users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions