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 Duration 7 hours

Course Outline

Introduction

  • Understanding Claude at the enterprise level: chat, Projects, Skills and Artifacts
  • Selecting the optimal feature for specific tasks
  • Fundamentals of data handling and identifying restricted upload types

Projects

  • Configuring project instructions and knowledge files
  • Organizing context for effective team collaboration
  • Exercise: Construct a project for an actual team process
  • Managing sharing permissions and keeping content up to date

Skills

  • Defining Skills and identifying when they outperform lengthy prompts
  • Authoring Skills: crafting instructions, examples and resources
  • Testing Skills against real-world scenarios
  • Exercise: Encapsulate a recurring task as a Skill

Artifacts

  • Creating Artifacts including documents, tables, web pages and lightweight tools
  • Refining outputs through iterative feedback
  • Exercise: Convert a raw spreadsheet into a report with charts

Analysis and Quality Control

  • Analyzing files and tabular data
  • Verifying figures, sources and logical consistency
  • Recognizing common error patterns and strategies for detection

Team Rollout

  • Implementing naming, versioning and ownership structures for shared assets
  • Onboarding colleagues and gathering constructive feedback
  • Developing a 30-day action plan for initial deployment

Requirements

  • Familiarity with chat-based AI assistants
  • Proficiency in standard office tools (documents, spreadsheets, e-mail)
  • No prior programming experience is necessary

Target Audience

  • Business teams and department leaders looking to share knowledge and methodologies with Claude
  • Knowledge professionals in finance, HR, marketing, sales and operations
  • Team coordinators and internal AI ambassadors

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