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Duration 21 hours (3 days)
Course Outline
Foundations of Conversational AI
- The historical development and evolution of voice assistants.
- Core technical components: ASR, NLU, Dialogue Management, and TTS.
- An overview of leading platforms including Alexa, Google Assistant, and Rasa.
Architecting Voice User Interfaces
- Fundamental principles of conversational user experience design.
- Techniques for intent modeling and extracting relevant entities.
- Utilizing voice design tools and creating flowcharts.
Development using Dialogflow and Alexa
- Managing Dialogflow agents, intents, and webhook-based fulfillment.
- Building Alexa Skills: handling intents, slots, voice models, and endpoint integration.
- Handling multi-turn conversations and effective session management.
Creating Assistants with Rasa
- Understanding Rasa’s architecture: NLU, Core, and Actions.
- Configuring training data and defining domain settings.
- Implementing custom actions, forms, and context-aware dialogues.
Integration Strategies for Voice Assistants
- Leveraging APIs and webhook-based backend services.
- Linking with CRMs, databases, and external applications.
- Implementing voice assistants in web apps, IoT devices, and mobile platforms.
Testing, Release, and Performance Tuning
- Utilizing simulators and test cases for voice interaction validation.
- Tracking usage patterns and debugging conversational issues.
- Deploying to Google Assistant, Alexa hardware, or proprietary platforms.
Security, Regulatory Compliance, and Scaling
- Implementing user authentication and authorization mechanisms.
- Addressing data privacy, GDPR requirements, and maintaining audit trails.
- Managing version control and CI/CD pipelines for voice applications.
Recap and Future Directions
Requirements
- Solid knowledge of RESTful APIs and JSON structures.
- Proficiency in at least one programming language, such as Python or JavaScript.
- Familiarity with core concepts in natural language processing.
Target Audience
- Software engineers and developers.
- UX designers specializing in voice-based interactions.
- Conversational AI teams focused on developing virtual assistants.